Question about Tomtom GO 910 GPS Receiver

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TOMTOM 910 will not turn on after charging

TOMTOM 910 looks like it is charging while in the charge cradle (green power light is on). But, it does not turn on when the power button is pressed. It is passed the 2 year warranty period. Any suggestions? Thanks in advance!

Don

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  • Doug thomas
    Doug thomas Nov 24, 2008

    TOMTOM GO910 looks like it is charging while in the charge cradle (green power light is on). But, it does not turn on (either to operate or when connected to my computer) when the power button is pressed. It is passed the 2 year warranty period. Any ideas?

  • Doug thomas
    Doug thomas Nov 24, 2008

    My TOMTOM 910 will not turn on during charging even though the green is on and neither when it is off the charger, it just appears dead.

    Many thanks.

    Doug Thomas.

  • makoa87745 Dec 17, 2008

    Where is the reset button on the 910?

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According to Kevin A who says, and thanks by the way (There is a reset button on the back at the top of the unit. It should be on the right side as you turn the unit around. Insert a paperclip or pin into this hole, and the unit should reset) at it works 100% because I tried this morning after being quoted £55 to have my GO910 fixed and now it works after the price of a paper clip. Doug rrp3

Posted on Nov 26, 2008

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I have the same problem as all above but i have press rester botton and still wont turn on or connect?

Posted on Oct 03, 2009

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Try cleaning the contact pins on the GPS device. I had the same problem and just blew it out with a can of computer key-board cleaner and everything works just fine now.

Posted on Nov 26, 2008

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Tried to up load new data, screen blueish and wont reset any takers_ can you show me were the reset button is ??????????? is it on the front at the top of the go910

Posted on Nov 22, 2008

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Hit the reset button for 15 seconds. use small paperclip if you can find the reset buttom go to
tomtom.com query reset and follow directions. it just worked for me.

Posted on Nov 22, 2008

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2 Answers

Wil not turn on


Put the receiver in the charging cradle. Does the green charging light appear? If it does not, you might just have a defective cradle and hence a completely flat battery; try charging with the car charger and retry. If it doesn't charge with either charger, the power section of the TomTom is obviously gone.

Assuming you now have a charged TomTom, keep the power button pressed for five seconds. If it does not turn on, try resetting it by inserting a paper clip in the RESET hole hidden below the front cover.

If it still does not turn on, it's either a defective power button or a faulty mainboard, and I'm afraid you can't easily fix either; you'll have to send it to maintenance.

Let me know how it goes...

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To release the unit from the mount PRESS in the button in the middle of the screen top rim and lift off.

Remember to turn of the power at the socket to stop wasting electricity

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