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We have the Xerox Work Center, M15i. Power is going to the cord to the machine, but the machine will not come on. We turned the machine off after a power surge, and that was the last time it's been on.

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Check fuse
if defective replace the fuse.
if still your having the problem check the output of power supply pcb board.
for any short_or open circut.
thank for trying FIXYA.COM

Posted on Nov 21, 2008


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No power on Xerox M15i

Ok...I have to ask. Is the power turned on and is your machine plugged in? Okay, silly question out of the way. Check your breaker box to make sure that a breaker has not tripped. If not, try turning off the power for 15 minutes then turn it back on. Sometimes when the copiers overheat that take awhile to "automatically" reset. If you are not sure about checking a breaker, plug something else into the outlet to see if it works. If it does not work, that is your problem. If it does work that isolates it to the Xerox machine. They do not have internal fuses to check but they do have internal safety circuits in case they overheat. If your problem is not resolved after letting it cool off, contact service.

Nov 14, 2017 | Xerox Office Equipment & Supplies

1 Answer

Our xerox workcenter m15 had a paper jam. we turned the power off, fixed the jam, and turned it back on ... but no power now. We unplugged everything, replugged and tried again - no power.

The simplest solutions:

Plug a small apliance or light Into the wll otlet to determine if there is power in the outlet
If the appliance does not power ON, the problem is in the power outlet. Contact your building maintenance department to check the breaker in the electrcal panel.

If there is power check that the power cord is securely plugged in to both the wall socket and in to the machine.

Turn off the power switch on the left-hand side of the machine; wait one minute; turn back on.

If these steps do not resolve the problem you may need to contact a service representative.

Dec 08, 2010 | Xerox WorkCentre M15i Laser Printer

2 Answers

The printer does not turn on. No power.

This sounds like a power supply is out. Make sure to check the 110 volt wires are connected on the back of the switch. Disconnect the power cord always before checking wires.
If the power supply is replaced make sure it is replaced with the correct part.

Oct 19, 2009 | Xerox WorkCentre M15i Laser Printer

4 Answers

Xerox WorkCentre M15i will not turn on. We had the problem last week, let it rest for 2 hrs and it would work again. this time an overnight rest didn't work. It is like it isn't getting any power. We tried...

You have 4 bad capacitors on the Power Supply. Replace C24 and C25 (100 microfarad 35v) Replace C12 and C21 (33 microfarad 35 v). It would be a good idea to replace them with a better voltage rating, maybe 50 volt electrolytic capacitors.

Aug 11, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

My Xerox Work Centre M15i is not compatible with my mac mini.

I still cannot get it my Xerox Work Centre M15i to work.  It is not compatible with my mac mini.  

Apr 08, 2009 | Office Equipment & Supplies

1 Answer

This was posted previously. M15i does not turn

in following order, either and most likely the Power supply is bad, That is located under the cover where the paper comes out, On the left side of the machine, where the on off switch is, there are 2 screws that hold the cover on, the power supply is there..A fuse on it may be bad, but that power supply fails due to heat.
Next is the main board failure, but that is less likely , about a 10 percent chance. The power supply print board crack from heat, and the filter capacitors also fail.

Feb 24, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

Workcentre M15i won't turn on after poss outlet short

turn it off
unplug it
wait a few minutes
plug back in
turn on

Feb 17, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

Xerox WorkCentre M15i squeals when printing and copying.

Do not only lubricate metal shafts, but promptly lubricate the "pulleys" on the right and left side.  the will look very similar to a wheek and pulley mechanism.  The squeal happens when one "bar" connects two "wheels" and one side moves faster than the other.

Jan 23, 2009 | Xerox WorkCentre M15i Laser Printer

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