Question about Computers & Internet
I'm hoping that someone can help me!!!! I'm ready to scream here.
Our computer a couple of months now has decided to at any given time screw up!!
Heres the issue, it could happen 1/2 hr. after the computer is on or upon starting up. The screen has a bunch of horizontal lines that go thru it. Whatever colors are currently on the screen is what colors are in the lines. There not perfect lines they are jig jaggy.
If I run the computer in safe mode I have no problems with it.
So in all my ''wisdom'' I decided to restore the computer back to factory preset. Thinking maybe this would take care of it. I didn't though, right in the middle of registering the computer the screen did it again.
We do have Trend Antivirus, and Spybot I've run both of them. Trend Virus is offered through our internet service so it starts on start up of the computer.
We have windows Xp vista. We bought is from Best Buy and purchased the ''extended warranty'' when I called them before they said it didn't sound like anything that was covered in our warranty. Of course not!! Why would it be?
So I'm irritated, while I can do very limited things with the computer in safe mode, that's not working for me.
So hopefully one of you smart people out there can help me!!:(
Thank you for getting back with me. It's a a6000n pc. The product.# is RX885AA ang the S/N is CNH7070KlK. Hopefully that helps.
Posted on Nov 21, 2008
this is a video card or driver issue..can you supply the make of the PC? model number would be most helpful
Posted on Nov 21, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 01, 2011 | Apple iPhone Smartphone
Dec 17, 2009 | HP Office Equipment & Supplies
Jul 12, 2009 | HP Computers & Internet
Apr 30, 2009 | Computers & Internet
Mar 12, 2009 | Bissell 7901-R Clearview Proheat Plus...
Jan 05, 2009 | HP LaserJet 4L Printer
Dec 02, 2008 | HP Photosmart C7180 All-In-One InkJet...
Apr 19, 2008 | HP Compaq Business d530 PC Desktop
Mar 29, 2006 | HP Compaq 175-Watt Power Supply
48 people viewed this question
Usually answered in minutes!