Question about Fargo Persona C16 Thermal Printer
I have a Fargo C16 persona card printer and I am getting a message on its display stating ribbon error/out. I have tried to replace ribbon with new one and also cleaned some gunk off the roller. The card print starts to print yellow but immediately stops. It fails to initialize and calibration fails. I unplugged it (overnight) and it still does the same thing. A co-worker of mine had this problem previously with the same printer and a technition helped her, however she can't remember what she had to do - thought it was a software solution.
Calibrate your ribbon sensor by using the diagnostic utility under the mechanics tab
following link will give you the workbench utility if don't have the diagnostic utility in your installation cd
Posted on Jan 12, 2010
You can try to recalibrate, it might help. take the ribbon out, close the printer, go to the drivers, go to the sensor area of the drivers, and select calibrate.
Posted on Apr 16, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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