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first the laser may be dirty. you can find lens cleaning disks at any cd store. But have you recently bought a new pack of cds? Sometimes certain CDs just simply dont work with some players. No reason for it they jsut dont work. You could also be using the wrong type of cd, CD+R vs CD-R
no your not it sounds like the lazer may be malfunctioning or it doesint work at all to make sher try old cds new ones an if they all dont work than its a factory defect and take your receit an exchange it for a new one
Sicne this is a new system, don't waste time on it. Return it for an exchange. The CD portion is not working. The reading message indicates that the unit detects a disc, but can not read it. This is usually a problem with the optical assembly or the processing board. Neither should be a problem at this time. Replace it under warranty.
Solved the problem myself.
Repositioned the printed circuit board with the CD Drawer open/close limit switch.
I suspect that the board shifted during shipping and failed to trigger the closed drawer position.
Player is now working.
The lid of the CD player was loose resulting in the CD not being able to play. If I hold the lid closed or place a book on it it will play. Needless to say, I will be exchanging it for one that works properly.
Take off the metal cabinet cover, then find the lens on the exchanger and blow it off with some compressed air. If it still won't work, then try a different disc (commercially made, like from Wal-Mart) because the disc might be unreadable
Buy A CD Lens Cleaner and put it in to the CD Player and keep retrying until the drive plays it and then follow the instructions for the CD Lens Cleaner after its finished try playing a CD if it still wont play try another disc and if it does not play that try reset the player by unplugging it for five seconds if it still wont play the CD drive has failed in the drive and you need a new stereo. Stereos dont last forever so dont be surprised if you need to buy a new one