3 universal paper trays are linked by paper type, size and color. When tray 3 (on the bottom) is selected as the default, the printer moves to tray 1 (top) to continue printing, but when this tray empties, it is ejected. If tray 1 is set to be the default tray, it is also ejected when empty. Can't find out why.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make Sure the Paper Trays Are Configured With the Correct Paper Size, Type, and Color
To configure settings for Paper Trays 1 and 2
Open the paper tray.
Make sure that the required paper stock is loaded in the paper tray, and that the paper edge guides are adjusted properly to fit the size of the paper.
Close the paper tray. The Printer Settings screen will be displayed on the Touch Screen.
Select [Size], and then select the size of paper loaded in the tray. If this is a standard size paper, the correct size will be selected automatically if the paper guides are adjusted correctly. If necessary, select [Custom] to enter the paper size if the required size is not displayed and then enter the required X and Y values.
Select [Type], and then select the type of paper loaded in the tray.
Select [Color], and then select the color of paper loaded in the tray.
Please determine what size you are trying to print (A4, Letter, Legal, etc.). The printer is requesting A4 sized paper in the maunal paper feeder becuase either you selected manual feed or the setting for the default try (usually tray 1) is not set to the correct paper size. In your case, make sure the green slide adjustment on tray 1 is set to A4.
go to Menu, reports, and print out the top report.
This will show you what the printer sees as the default tray, and what paper size and type are set for each tray.
If you have plain paper in each tray, make sure that the setting page also shows that each tray is set to letter, plain.
This printer sets the tray type automatically, based on the way the tray is set. There are little tabs on the side of the tray that change as you change the size of the paper with the paper guides.
If the paper guide is set even one click off, this can cause the printer to read the paper size incorrectly, and thus will not change to the next tray. ( if it thinks that tray 2 is A4 paper, but you are printing letter, it will not change to tray 2).
if the trays ARE set correctly, but the printer is still reading it wrong, then there could be something wrong with the sensor ( metal fingers and switch ) inside the printer.
For the majority of the Lexmark printers, all that needs to be done is to set the paper size and type the same for each drawer. Example - drawer 1 & 2 sizes are set to letter, drawer 1 & 2 paper types are set to plain. Set up this way, when drawer 1 empties, the printer will automatically switch to drawer 2 to supply the paper.
Hi. You need to do tray linking. When one linked tray is empty, paper feeds from the next linked tray. The size and type settings for all trays must be set from the Paper Menu. To set the paper type or size: 1. On the home screen, touch Menu button 2. Touch Paper Menu 3. Touch Paper Size/Type. Note: To link the multipurpose feeder, Configure MP must be set to Cassette in order for MP Feeder Size or MP Feeder Type to appear as a menu item. 4. Touch the right or left arrows to select the same size paper from all paper sources to be linked. 5. Touch the right or left arrows to select the same type paper from all paper sources to be linked. Note: When the Size and Type settings are the same for any trays, the trays are automatically linked. 6. Touch Submit. Submitting changes appears. 7. Touch Home to return to the home screen. Hope this helps.
1) When the printer receives a print job, it selects the tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an “autoselect” process, it searches all available trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/size.
2) If paper is loaded in tray 1 and tray 1 is set "TRAY 1 TYPE=ANY" and "TRAY 1 SIZE=ANY" on the Paper Handling menu, the printer will always pull paper from tray 1 first.
Check the paper size setting in the printer. Set it to the paper size you normally use such as A4 and the default tray. Check the default paper size in the printer driver in your computer and the default tray. Finally, check the paper size of the document you are printing. If all these match, it should not try to be smart and ask you to feed paper.