Question about Kenmore 25862 Top Load Washer

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Kenmore washing maching 25862

Washing machine fills with water but will not agitate or spin and makes a loud clanking/rachety noise when the motor runs. It is direct drive. I am guessing that something has broken in between the electric motor and the drive.

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  • mike_07006 Jun 25, 2008

    Re: 25862

    washing machine wont spin when on spin cycle. The machine sounds like it has empty reaching. how do i get the water out of tub and hose line and what part is broken /

    thank you

  • Anonymous Mar 16, 2014

    how to use the washing machine ddmotor direct drive motor

  • Anonymous Mar 16, 2014

    how to use the washing machine ddmotor direct drive motor



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Yes you need to replace the motor coupling between the motor and transmission let me know how you make out

Posted on Sep 14, 2007


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Posted on Jan 02, 2017


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1 Answer

My washer is making a loud nosie when agitation starts

That is a normal sound when the transmission shifts from the last spin cycle to go into the agitate cycle. It should make a loud click sound that does not last longer than a second. There is nothing wrong with your washing machine.

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It is so common that the washing machine can make terrible noise in many ways and is a common fault. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that machine is vibrating when it is running then the motor /drum suspension has to be inspected. Since these fittings are located on the underside of the machine it is important that you look for the noise with a good inspection lamp. Manually turn the motor and drum and listen for the noise, if so the motor bearings, the drum agitator shaft and fittings must be checked. Also the suspensions which include the shock absorbers and springs, the body clamps must be checked to be in correct alignment and not changed in position. Tightening of the mounting is also very important. Finally in most cases a drop of OIL or smear of grease on the moving parts cane solve most issues.

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Broken Washer

it could be the direct drive coupling that connects the motor to the transmission. fill it up with water and see if it will agitate, if it will NOT agitate then it is a good chance that this is the problem. 0404472.jpg

worse case scenario is the transmission is bad, but this is unlikely.

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I had the same clicking noise. Turned out to be the coupling between the motor and transmission. A $15 plus 1 hour labor fix

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