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Cannot print on 11 x 17 paper from one program.

I cannot print on 11 x 17 paper when trying to print something from Adobe Illustrator. Even when I go to "Page Setup" and select the "Tabloid" option, it still prints on 8.5 x 11 paper causing the images to be cut off. I checked the "Summary" and it states that it will be printed on 11 x 17 paper. I can't figure out the issue. All other programs have allowed me to print on this size. Is this a problem with the printer setup or the program?

Printer: Gestetner DSc445
Computer: MAC

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U MUST NEED PROGRAM THE SELECTION OF THE PAPER TRAY...MOSTLY U SEE ON THE THE PAPER TRAY PROGRAM

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Hi jocelyn912 you have to adjust the paper size frome the printer propertise to fix the papesize to 11x17 ore to A3 size also tray to print via offica aplecations such as word . tray and let me know if the problem sold thanks.

Posted on Nov 28, 2008

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