Question about SanDisk Sansa m250 MP3 Player

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My sansa player won't charge

My computer recognizes the device but it won't charge and it won't play unless it is plug

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  • 2 Answers

SOURCE: Why won't my Sansa Media Converter recognize my Sansa e250 Mp3 player?

After spending a couple of months enjoying listening to music on my Sansa e280, I tried to transfer videos to my Sansa e280 last night for the first time. It didn’t work. The Sansa Media Converter didn’t recognize my device (a common issue based on numerous postings I since read). I immediately searched the Internet for solutions for my situation. In the forums I read people suggested several solutions to this issue, ranging from reinstalling Sansa Media Converter to reinstalling Microsoft XP. A number of solutions talked about switching from MTP to MSC mode on my player, but I didn’t even have that menu/option on my player. Wow, I was frustrated. Other postings suggested to read the instruction manual. I did, and that led to further frustration. Like many postings, the manual also referred to the option of switching from MTP to MSC mode, which wasn’t available on my player. I was about to give up but persisted further (what else could I do in the middle of the night? – Rhetorical, please don’t answer.)
After a few hours of reading through message boards and finding nothing but shared frustrations, I turned to SanDisk’s site to see if they had posted any solutions. On their main site I found a forum that had outdated on how to “force” the device into MSC mode. After more looking, I found the REAL solution, which I am now posting everywhere possible to save everyone else who is still confronted with this issue some trouble.
There are only two things you need for the solution:
1) Download the firmware updater from SanDisk: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
2) Download the most recent version of Sansa Media Converter (v. 4.220 at the time I downloaded it):
http://www.sandisk.com/driverdownload/drlogin.asp?driverId=184 (free registration/login required)
First download and install the firmware updater. The installation requires you to start without the device plugged in and then requires you to connect your device via USB to complete the process. When successfully installed, the updater’s icon shows up in the system taskbar (by your clock). Impatiently, I clicked on the icon and selected the option to “Check for updates now.” It worked. I soon received a message that my device firmware was updated and to disconnect the device to complete the process.
The result? I now had the option, “USB Mode” as one of the options under “Settings.” I could now select Auto, MTP, or MSC. I thought that was progress. I then tried transferring files as indicated in other postings, but the videos didn’t appear in the catalog when I tried putting them on using a drag-and-drop transfer method. I then read the new manual I downloaded and read that the ONLY way to transfer videos and images to the device is through Sansa Media Converter.
I then downloaded the Sansa Media Converter software, which was a larger download. Once downloaded, I ran the setup installation process. The process was fairly slow and seemed to be stalled; however, it did succeed.
Of note on the media converter software is that it is now developed by InterVideo, a company that also produces an excellent DVD player that I use on my PC. I plugged in my player, and EVERYTHING worked as expected. I was able to transfer videos without a hitch. The Sansa Media Converter 2 seems to be an excellent piece of software. I am guess that SanDisk ditched the previous media converter software, which was produced by ArcSoft and went with InterVideo. Just for kicks, I visited the InterVideo site and noticed they were recently purchased by Corel.
Additional information: SanDisk apparently launched a new site at http://www.sandisk.com/sansa/ to help people learn more about their MP3 player products and to receive support. The site is extremely easy to use and helpful; however, it’s a Flash application, so I can’t link directly to the Sansa 280e support page, which is the right jumping-off point for all of the information you need. Getting there is easy. Just select “Support > Software and User Manuals” on the home page. On the “software + user manuals” landing page, select “Sansa e200” (all of the e200 series players use the same drivers, firmware, and media converter program, which was another of my concerns last night.) You will be taken to a page with all of the downloads related to the e200 series, which include the links referenced above. The site also includes forums and other support information. I don’t have an answer to why this solution is posted first and foremost on the site, but that’s another issue.

I hope this helps everyone who was experiencing this issue. The product seems to be work well now that these updates have been installed and applied. I can’t explain why SanDisk has forced its customers to go through all of this pain and these maddening gyrations, but I’m glad they have provided solutions that address these issues.

Posted on Feb 23, 2008

Crikkit
  • 1 Answer

SOURCE: Sansa won't charge or load.

Plug it into the computer (the cord you would use to charge it and transfer files), and hold down the power button for at least 15 seconds. The Sansa should then begin to turn on and start charging. :)

Posted on May 01, 2008

  • 1 Answer

SOURCE: Sansa M230 not seen in Explorer or Windows Media Player

We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.

Posted on May 17, 2008

  • 13 Answers

SOURCE: computer wont recognize sansa clip mp3 player

Reformat clip with disk utility after looking at it like an external disk. Do this by turning it off. Puting it in lock mode. Hold down middle button as you plug it in.

I am mad at my Clip as it did the same thing.

Screen shot here:
Sansa clip not recognized.

Posted on Dec 26, 2008

  • 54 Answers

SOURCE: my computer does not detect my mp3 player sansa 4.0 gb

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you

Posted on Mar 10, 2009

YourZEN
  • 820 Answers

SOURCE: My sansa fuze i plug it in to the computer and it

Hello,

When the Fuze can be switched on:
1. slide the power on switch shortly upwards to put the player on
2. hold the power on switch upwards for 15-20 seconds
3. release the power switch
Next try to switch the player on and see if it reacts normally.
Switch the player off again and try charging again, making connection to a computer.

When charging still doesn't start, disconnect the player from the computer:
4. slide the power switch downwards into the lock position,
forcing MSC mode
5. connect the player to the computer for charging in MSC mode
for a about 3 hours.
6. while charging use the Sansa Firmware Updater to check for
updates. When not installed already download the Sansa Updater
and run this execute file.
Updates for the player can only be performed in MSC mode.
The updater only works when you're logged in to the computer having administrator's rights and running Windows operating system.

MSC mode means that the computer sees the player as a removable disk. When in MSC mode, always disconnect through the icon "safely remove hardware" in the right corner below of the computer screen.


When the display of the player doesn't react at all after the reset and charging procedure, the battery of the player can:
a. be too far empty or
b. have a fast power loss.
The load of the power supply from the USB ports might be to weak to get the player charged.
When point a. is the case, an extra power adapter connected to a wall socket, providing more power, could help.
When the battery has had many loads it can be at its end of duty cycle. Then battery replacement will be required.

Need more help ? Just post a comment.

Posted on Dec 28, 2009

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1 Answer

My computer cant recognize SanDisk sansa clip+ 4GB, where can i download drivers???


There are no particular drivers for any USB devices . They are all Plug and Play devices and will be automatically detected unless faulty or if you are using an older version of Windows ( 98 / 95 etc.).
XP /Vista / 7 will detect your device automatically. Try it on some other USB port on the back of the computer instead of the front ( where usually people tend to connect portable devices ) if its a desktop PC.

Apr 29, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Cannot find driver for sansa sandisk 4 gb e260


Hi cream_soda21,

There are no drivers needed to be installed because Sansa Sandisk is a plug and play device. However, if your device can't be recognized by the computer, please consider visiting the link below. Please follow the step by steps procedure.

Sansa player not recognized by the computer

Hope it helps.

Thank you for using FixYa.

Apr 07, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

HI, MY NAME IS ANGELA. I PURCHSED A SANSA MODEL


The Sansa charges via the USB cable. Fully charged, it should be good for 12-15 hours of playing. Be aware that not all computer USB ports put out enough current to charge external devices. If your computer doesn't charge the Sansa, try a different computer. You can also charge the Sansa using other USB charges, such as you'll see for charging cell phones from a wall outlet or a car cigarette lighter.

Jul 23, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My computer does not recognize Sansa Fuze


Hi there,

On your computer, Go to Windows Task Manager or Control Panel. Find the Device Manager. There should be a list called Plug-N-Play Devices.

Find the one that should have the driver details of your SanDisk Sansa Fuze Digital Media Player.
Right click on it and select Uninstall.

Now plug in your MP3 Player again to the computer. This time your computer should detect that your MP3 player is connected and will install the drivers for the MP3 player again.

Hope I was of assistance to you,

Cheers :)

Apr 22, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sanDisk Sansa Clip MP3 Player will not charge anymore. At least not on the computer I'm on. I have had it hooked up to charge for 2 days now and nothing. Why is this and how can I charge it?


This is direct from the sansa FAQs at http://www.sansa.com/support/sansa_clip/faqs 02. Why won’t my Sansa Clip charge when I connect it to my computer? USB Cable
Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

USB Port location
Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

Battery
Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

Mar 05, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa c240


Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Jul 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Connection


Try changing the USB connection from MTP to MSC in the Settings>USB Mode>. If this still doesn't work. Plug in the device. go to Control Panel on your computer. From there go to Administrative tools. Then to Computer Management. My Computer>Control Panel>Administrative tools>Computer Management> Device Manager. The device manager is located on the left side menu. Click on the device manager and a list of components and what-not will appear on the right side of this menu. If you see under the Portable Devices component, a Device with a "!" inside a yellow circle, then you did not change the USB connection. If it was changed then you should see the Sansa e250 drivers under the drivers component. This means your computer recognizes the device and you should be able to do what you want with it.

Feb 07, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

PC won't recognize device


did u dl latest software for it from website 1st thx nick

Feb 06, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

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