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Innovage photo keychain won't come on after all nite charging

My daughter sent it with pictures loaded, which my wife viewed briefly and then it shut off. I then attached it with the USB cord to the PC, turned it on, it said it was updating even though the PC didn't have the software installed and the screen went black. I've had it attached to the PC charging all nite, the green lite is on, but the screen never turns on after pressing the on button.

The support #1-800-391-2970 is always fast busy.

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  • annmmar Jan 02, 2009

    how can they be selling this product(innovage digital keychain) and it so awful we need to get the word out about it

  • Anonymous Jan 18, 2009

    same thing happens to me. After charging all nite the green light stays on but when you unplug from the USB port the screen goes blank and won't come back up.

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800-374-2744 you can call from 9am to 6 pm monday- friday
I have not called this number yet i just found it hope it helps you and me!

Posted on Nov 24, 2008

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