Innovage photo keychain won't come on after all nite charging
My daughter sent it with pictures loaded, which my wife viewed briefly and then it shut off. I then attached it with the USB cord to the PC, turned it on, it said it was updating even though the PC didn't have the software installed and the screen went black. I've had it attached to the PC charging all nite, the green lite is on, but the screen never turns on after pressing the on button.
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You should be able to download the installation files from there.
If the program you downloaded does not seem to work on Windows 7, try this (from guygior): "Right click the desktop icon after installing it, choose
"troubleshoot compatibility". Then choose "troubleshoot program" in the
window that pops up. Now, check the box that says "the program worked in
earlier versions of windows..." Then, choose windows xp service pack 1
or 2. It will make you start the program from the next dialog box to
make sure it works... which it should now. Finally, hit next and choose
Ok, I had the same problem of when you plug key chain into the computer, the display at first reads "PC Conect", then after about a minute, it sohws "No photo..Please connect to PC...Update Pictures.
Solution: I plugged it in to usb port and when it came up with "PC Connect", I pressed the 'M' button on the side. Then the display changed to read "PC Connecting", and the software came up on the computer monitor. Wha'la! Problem solved
mine came up with C drive. so minimize the photo viewer and go to my computer and C drive and see what your route is to your pictures, then do the same thing in photo viewer. I think mine was C drive then documents and settings, then owner, then my pictures.
I am having trouble synching the pictures to the actual keychain though.