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I had this same problem, I contacted MOTU's customer support and it is caused by the firewire chip being blown. They said this is most likely caused by someone accidently plugging the firewire cable in upside down. Have a look to see if you firewire ports on you traveler look split. Its a hardware thing and you'll have to contact MOTU to get a repair done. They will probably just send you a new unit.