Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Blue line vertical on all color copy and scans...help does not receive fax

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  • 1,879 Answers

Turn off unit and unplug from power source for at least five minutes.
reconnect to power source and turn it on.

disconnect the phone from the printer.
printer must be directly connected to the wall jack.

Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

Posted on Nov 21, 2008

  • monk3ybidzness
    monk3ybidzness Nov 21, 2008

    we lost chat connection ?

    we'll just continue it here, just post back for update.


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1 Answer

How do I fix this


Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans

support.hp.com/us-en/document/c02881567
Figure : Sample output with vertical colored bands or lines ... Remove any paper from the automatic document feeder (ADF) tray. ... To protect the scanner, do not spray the glass cleaner directly on the glass. .... determine if your printer is still under warranty, and then Contact HP Support to schedule a repair or replacement.

How to get rid of lines on a copied page - YouTube

? 2:10
https://www.youtube.com/watch?v=xTJpCg5sHl0
Feb 17, 2010 - Uploaded by Wayne Springer
When you make copies on your copy machine, does it ever leave a black vertical line ... QLS ' How to Eliminate Vertical Linesfrom Scans, Copies & Faxes ... Part 2- Fix or repair color laser printer with fading, light print, or lines ...

Dec 29, 2015 | Printers & Copiers

1 Answer

There is a vertical black line appearing when I scan or copy


To the left of the A4 scanner glass, there is a narrow glass strip. This is when the top document feeder scans from. Check for any contamination (even a small speck) on this glass at about the position of the vertical line.

Mar 29, 2015 | Brother MFC-9440CN Multifunction Printer

1 Answer

Vertical black line on scans or copies;


Hello James,

Please click Vertical Bands Lines or Streaks in Copies Faxes or Scans to access the troubleshooting steps that should resolve the issue.

Mar 03, 2014 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

Faxing problems


Check the scanner glass for ink or lint residue. This is what normally causes lines on faxed and scanned documents and pictures. Here is a link to explains it and shows where to check for the residue.

http://www.ccl-la.com/blog/index.php/lines-on-scanned-or-copies-pages/

Jul 27, 2012 | Lexmark X6675 All-In-One InkJet Printer

1 Answer

I'm getting a color line going down the page on my pictures and the quality of the picture is no good


IssueWhen you copy, fax, or scan an original, the resulting output contains vertical bands, lines, or streaks in one or more colors.When you print the original, the output is normal. Figure 1: Sample output with vertical white or black linesc01892760.gif Figure 2: Sample output with vertical colored bands or linesc01892761.gif
NOTE: This article does not apply to most PSC products, to the Photosmart C6100 or C7200 series, or to the Photosmart Premium C309a and C309c All-in-Ones.If you are using a PSC product other than the PSC 2400 or 2500 series All-in-Ones, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01887564) (in English).If you are using a Photosmart Premium C6100 or C7200 series All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c00899181) (in English). If you are using a Photosmart Premium C309a or C309c All-in-One, go to Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans (c01622189) (in English). Solution one: Reset the All-in-One If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product.
  1. Make sure the product is powered on, and then disconnect the power cord from the product.
  2. Disconnect the USB cable from the product, and then disconnect it from the computer.
  3. Reconnect the USB cable to the computer, and then reconnect it securely to the product.
  4. Disconnect the power cord from the wall outlet, and then reconnect it to the wall outlet.
  5. Reconnect the power cord to the product.
  6. Press the Power button (c01892763.gif ) to turn on the product.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , see the next solution.
Solution two: Clean the All-in-One and print a blank copy If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the All-in-One. Before you begin, gather the following materials:
  • Several clean, soft, lint-free cloths
  • Mild glass cleaner
Step one: Clean the scanner glass and lid
  1. Press the Power button (c01892763.gif ) to turn off the product, and then disconnect the power cord from the product.
  2. Open the scanner lid. Figure 3: Open the scanner lidc01893292.gif
  3. Spray a clean, soft, lint-free cloth with mild glass cleaner.
  4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth. Figure 4: Scanner glassc01893293.gif Figure 5: Scanner lidc01893294.gif
  5. Dry the scanner glass thoroughly with a clean, dry cloth, or chamois to prevent spotting, and then dry the white underside of the scanner lid.
  6. Close the scanner lid.
  7. Reconnect the power cord to the back of the product, and then press the Power or Start button (c01892763.gif ) to turn on the product.
Step two: Make a blank copy
  1. Remove any originals from the scanner glass.
  2. Load plain white paper in the input tray.
  3. Press Start Copy Black to make a blank copy.
If the copy is clean, there is no need to continue troubleshooting.If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. See the next solution. Solution three: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product. Causes
  • Static interference
  • Loose USB cable or power cord connection
  • Fingerprints, smudges, lint, or dust on the scanner glass
  • Dirt or debris on the scanner lid
  • Scratched or damaged scanner glass
  • Poor internal connections
  • Dirt or debris inside the product
  • Damaged or faulty scanner bulb or parts

Jan 27, 2010 | HP Photosmart 2610 All-In-One InkJet...

2 Answers

I get vertical lines on scans and copies when


Hello,

Check out this page on our web site at:
http://www.ccl-la.com/dirty_scanner.htm This page shows you what to do to get rid of the lines on scans and copies.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Jan 12, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

Black line while scanning and copying


Open up the document feeder and clean the scanner glass

Jan 25, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Black vertical line appears on faxes i send and receive


Small slit of glass "scanner glass" needs to be spotlessly cleaned, open lid to left 2cm wide runs width of lid.

G'day from Oz

Dec 03, 2007 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Blue line vertical on all color copy and scans...help


try this web page, copy and paste the link into address bar. search facilty at top

http://h10061.www1.hp.com/ccsearch/search?pname=HP+Officejet+7410+All-in-One&pid=391195&productBigSeriesOid=391192&spid=391194&opname=HP+Officejet+7410+All-in-One&contextual_lname=&pname_desc=HP+Officejet+7410+All-in-One+Printer%2FFax%2FScanner%2FCopier&ptype=consumer&stype=pn&spname=HP+Officejet+7410+All-in-One&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&ctry=us&lc=en&dlc=en&mode=lz&tmv=-1&method=prodFinder&qry=blue+vertical+line&Submit.x=0&Submit.y=0&Submit=go

Nov 01, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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