My HP Photosmart 2710 All In One Printer has the following error:
"Remove and check cartridge on right". I have removed cartridge, restarted the printer and my computer. Nothing seems to get...
Is this a new HP cartridge and the correct one for your printer? If it is a refilled cartridge, try replacing with a brand new HP cartridge.
Next try cleaning the contacts on the cartridge and the cartridge carrier. (While you are at it, make sure that there is no left over tape on the cartridge or other issues blocking the cartridge) To clean have distilled water and lint free clothes available. Bottled water and coffee filters will work. Tap water is not a good choice for this. With the printer on, open the printer cover and wait for the unit to stop moving the carriage. Remove the right cartridge and then unplug the printer. Then dampen your first cloth (wring out any excess water with your fingers), wipe the electrical contacts until no excess ink or any dirt remains. Do not touch the ink nozzles.
With another damp cloth, wipe the contacts in the cartridge carrier.
Either let everything sit for 10 minutes or dry with another lint free cloth. Reinsert the cartridge, making sure that the cartridge is fully seated in the carrier. Then plug in the printer. Finally close the printer cover.
Check if your error persists. If it does, try cleaning the contacts again. If the error repeats again, try a new cartridge if you haven't yet done this step. If a new cartridge fails to solve the problem, check if the cartridge is under warranty. If it is, contact HP.
One option is to try printing with the right hand cartridge removed. This will provide grey-scale documents if black is left in. If you only have the color cartridge in place, your pictures may look odd.
I hope this helps.
May 10, 2011 |
HP Photosmart 2710 All-In-One InkJet...