Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
I would be taking it back to the place of purchase and asking them to replace it. Or contacting HP directly with the problem.
You can contact HP via their home page of their website, or use the link below for troubleshooting and support:
1. Unless you are printing a final copy of an item it is a good idea to always print in Draft Quality (to save your ink). HP Printers allow you to do this. This setting is generally within the Print window, when you select Print.
2. When you are printing a final copy then switch from DRAFT to BEST quality.
Posted on Feb 10, 2010
Black printer ink in HP Photosmart may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.
Posted on Oct 13, 2010
I thing you are not using compatible one
You can see the compatible cartridges on HP official web site
and one of your required one
Posted on Nov 28, 2010
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