Question about Casio EXILIM Card EX-S770 Digital Camera

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My Casio Exilim S770 won't turn on or charge in the cradle. The lights on the cradle won't even come on. I bought another battery charger and even another battery, but the camera still won't come on. When I put the charged battery in, the camera begins to heat up and even feels very warm to the touch; but will not turn on. I've taken the memory card out, checked that the battery is in correctly--but still no luck. HELP!

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  • Anonymous Dec 04, 2008

    Im having the same problem any suggestions?

  • Jillianne Dec 04, 2008

    I have the same problem as well.  I've only had the camera for 2 years and I've hardly used it at all.  The cradle doesn't have any lights that turn on, even when it's plugged in and the camera is on it.  Also, even though I know the camera already had a charge, it won't turn on either.  Nothing on the camera or the cradle responds.  I need to get my pictures off of it at least!  Please help!  Any suggestions?

  • Anonymous Dec 06, 2008

    What if the hardware reset doesnt work?

  • bodster007 Jan 15, 2009

    exactly the same prob, but sometimes amber light on docking station sometime flashing red green, can hear it booting up with the sound when try to turn on but screen doesnt power on and so just turns itself off maybe like there isnt enough power. ive even tried a friends battery who has a casio s500 camera with the np20 battery but still doesnt work any help please!!!!!! pretty please as im so upset about this ive only had it a year and only used it a couple of times at weddings and on hol etc

  • nikkipandah Feb 15, 2009

    ok i tried all the solutions nothing worked! casio isnt even responding to me or helping at  all i dont know what to do! i got a new battery and it didnt work either??help

  • Kelly Miller
    Kelly Miller Mar 01, 2009

    I also have the same problem, when on the cradle the camera gets hot & it finally came to green so thought it was charged but the camera will not turn on. Tried the hard reset 3 times without success. I am going to buy another battery & charger off of ebay & see if that helps as SexiPlexi stated it may be the cradle, too bad they didn't give us another option for charging the battery. Any other suggestions would be great ASAP as I have a trip to Italy in 4 weeks & am at a loss & no time to send in for repairs.

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I had a similar problem with mine but these were my symptoms and how I resolved it.

Firstly the camera would not switch on but I could charge it so that the green light appeared on the dock. However this was not enough to start the thing and sometimes the lens would pop out only to pop back in again. To repeat these events I had to re-charge the camera and go the the whole process again.

Now and again I could get the date set menu if I started it when in it's dock but I could get no further. To get it to do it again involved more charging and I also found I had to endlessly remove the battery and put it back in again to get any sort of life. However the camera never fully came on.

I luckily solved it by doing a hard reset approx 20 times mixed with taking the battery in and out. I left it to charge overnight and then I got the date menu back. This time I was able to progress through the menu system and do a software reset which cured the problem and now it's working again.

I think the key is removing the battery and doing hard resets. If you can do that you may get the menu up and that may get you through this. Maybee I was just lucky but I once I found out about this hard reset I knew I would be able to solve it.

Good luck people
Alan


Posted on Mar 26, 2009

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Wow I can't believe how many people this happened to. I have the same camera and is under warranty but they said would not cover the battery. I got on Ebay and purchased another battery that came with a charger and was only 12.99 for the pair. The battery is an NP20. It is not the camera or the battery it is the charger. Apparently there is a problem with the charger on this. Trust me get a new charger and the battery will charge and work. Thanks

Posted on Jan 02, 2009

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OMG!!!! I had the same problem. No matter what I did the camera would not take pictures the screen remained black. I could view pictures on the cradle and mess around with the menu but when I removed it from the cradle and pressed the PWR button, nothing. The lens popped out and made a sound but the scree was still black. I used the reset method that Jillianne described and it worked!!! At first it felt like a lost cause but after you replace the battery PLEASE leave it on the cradle to charge. Even if it's green! Leave it on for at least 20 - 30 mins and it'll work!

Posted on Dec 31, 2008

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Haha, I actually just posted a question and then found a solution on another website!  Here is what the post said to do:
"Remove the battery, then press and hold on the power button for at least 10 seconds. Then replace the battery and turn on. This is a hardware reset that can be done on most electronics."
No joke, right after I did this, my camera not only turned on but also started charging when I put it back on the cradle!  I hope this helps some of you who are having the same problem!  :)

Posted on Dec 04, 2008

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