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Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fix stopped my printer from power cycling and also fixed the ink system failures the printer was having. I ordered parts from mouser.com, but DigiKey.com may have better prices.I ordered 3 of these and 1 of these
Strange because I have the same issue, and I've had this printer for over 3 years but the problem just started about a month ago.
I reset the printer by:
1) Unplug power to the printer
2) Hold #6 on the keyboard
3) Plug power cord back in while holding #6
Eventually (10 seconds?) the printer will shut down. Once it does, release #6 and power up the printer again.
Warning: This reset all the configuration settings.
This works for me, but there is still an issue because I have to repeat this every time I turn off/on the printer.
Press the On button to turn the printer off. Unplug the power cord from the back of the printer. Remove all the ink cartridges. Wait two minutes. Plug the power cord into the back of the printer. Press the On button to turn the printer on. Install the ink cartridges when prompted. If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer. good luck
I had the same problem. Try shutting it down by holding the off button and unplugging it for a few seconds from the back of the printer. Wait a couple of minutes and them plug it back in. Make sure you are connect to a wall outlet and not a power strip or surge protector.
If this doesn't work, hold down the #6 key while cord back from the printer.
Hopefully one of these two would work.
If it doesn't you can go to the HP site and start a chat with a tech who will walk you through a solution.