Question about Emerson Smartset Clock Radio

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Caller ID doesnot attear

On an incoming call, the caller ID does not light up or appear in the screen. Also, the stored incomin calls, now at 42, cannot be accessed to delete.

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Sorry it took so long to get back to you with a answer to you problem. You must try to reset the microprocessor in the Clock/Radio. To do this you must unplug the Clock/Radio from the A/C power source.Then remove the Internal battery(CR2430). Let the Clock/Radio set without a power source for about 3 hours. This will discharge the microprocessor and reset it. After you have discharged the microprocessor,you can reinstall the internal battery. Connect the Clock/Radio to the A/C power source. The Clock/Radio's Functions should have returned to normal function. If the Clock/Radio did not return to normal function, you must replace the internal battery and again let the microprocessor discharge. After the microprocessor has discharged,put in the new internal battery and reconnect the Clock/Radio to the A/C power source. The Clock/Radio should have returned to normal function. If you are still having problem with the functions of the Clock/Radio, You will have to call Emerson Customer Support. The telephone number for the Emerson customer support is 1-800-909-1240. you can call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance. I hope this information help you with your problems with the Clock/Radio. Thank you for using FixYa and have a nice day!

Posted on Jun 14, 2009

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You must try to reset the microprocessor in the Clock/Radio. To do this you must unplug the Clock/Radio from the A/C power source.Then remove the Internal battery(CR2430). Let the Clock/Radio set without a power source for about 3 hours. This will discharge the microprocessor and reset it. After you have discharged the microprocessor,you can reinstall the internal battery. Connect the Clock/Radio to the A/C power source. The Clock/Radio's Functions should have returned to normal function. If the Clock/Radio did not return to normal function, you must replace the internal battery and again let the microprocessor discharge. After the microprocessor has discharged,put in the new internal battery and reconnect the Clock/Radio to the A/C power source. The Clock/Radio should have returned to normal function. If you are still having problem with the functions of the Clock/Radio, You will have to call Emerson Customer Support. The telephone number for the Emerson customer support is 1-800-909-1240. you can call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance. I hope this information help you with your problems with the Clock/Radio. Thank you for using FixYa and have a nice day!

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Sorry it took so long to reply to your problem.You must try to reset the Clock/Radio's microprocessor. To do this you must disconnect the Clock/Radio from the A/C power source and remove the internal battery. Let the Clock/Radio set without any power source for about 3 hours. This should completely drain all the power from the microprocessor. After this is done, reinsert the internal battery and plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal. If they do not return to normal. Unplug the Clock/Radio from the A/C power source and remove the internal battery. Replace the internal Battery (CR2430). Let the Clock/Radio again drain all the power from the microprocessor. Insert the new battery and Plug the Clock/Radio into the A/C power source. The Clock/Radio's functions should return to normal.If you should still be having problem with the functions of the Clock/Radio, you will need to call Emerson Customer Support. The telephone number for Emerson Customer Support is 1-800-909-1240. Call them between the hours of 8am-4:30pm CT. Give them the make and model number of the Clock/Radio and ask them for assistance with your problem. I hope this information help you with your problem. Thank you for using FixYa and have a nice day!

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