Question about HP LaserJet 3150 All-In-One Printer

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Receiver Errors on LaserJet 3150 all in one fax

We keep receiveing errors on our incoming faxes. The fax machine says "Receiver Error"
Then it spits out a fax with just a black lin at the top and sometimes it has a small part of the image at the top and onthing else. I do believe that the sender of the fax gets a confermation that it was sent correctly. Not 100% sure on that.
THanks
Audra Bunch

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  • abunchpromed Nov 21, 2008

    Yes it is sending faxes fine. I am receiving some faxes fine also

  • abunchpromed Nov 21, 2008

    An auto activity report just printed. It is giving us a communication error code 791 mode EC144

  • P. Thomas
    P. Thomas May 11, 2010

    ok..can it send faxes ok?

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Sounds like its a problem in the other end, if the machine can send and receviving faxes.

Check your phone lines from the wall to fax and ask the sender to do the same.

Posted on Nov 28, 2008

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We have a receiving problem with our HP Color LaserJet CM2320nf . The exact issue is that, sometimes the machine is unable to receive a fax with any number of pages from different senders Also, the...


Error Code 223 (ECM error)

The receiving product has been unable to receive an entire page even after multiple attempts to rereceive the parts of the page that contain errors. This is usually due to extremely poor line conditions.

1. Reattempt the fax reception at a different time when telephone line conditions have improved.
2. If the error persists, disable ECM. Errors may still occur, and may result in degraded image quality on the received page. However, the ability to receive the entire document will be improved.


Error Code 420

V.34 negotiations have failed from the originating product during phase four, which occurs after V.8 and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units.

Reattempt the fax transmission at a different time when telephone line conditions have improved.

Error Code 421

V.34 negotiations have failed from the originating product during phase three, which occurs after V.8, before phase four, and before the first T.30 frames are exchanged. Compatibility problems have been observed in this area when sending to non-HP units.

Reattempt the fax transmission at a different time when telephone line conditions have improved.

Jul 20, 2011 | HP Laserjet CM2320nf All-In-One Color...

2 Answers

Error code com 0001


Hi-

Go to fax settings and try turning off the ECM, if its off then switch it on, chances are its a communication error on the line. Keep me posted for further errors.

Have a nice day!!

Jun 11, 2008 | Printers & Copiers

1 Answer

What does com error 232 mean


-A communication failure has occurred between the two machines.
OR
-The user at the remote machine might have pressed the Stop button.
OR
-The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Call waiting should not be used on a line with a fax machine.
OR
-The power at the remote machine has been interrupted or deliberately turned off, causing the fax session to be interrupted.

Try this steps to resolved the issue:
*disable Error Correction Mode (ECM)
-press Setup>Advance Fax Setup>ECM-turn it off
-Fax quality might be degraded.
*Set the host machine to receive at a slower transmission speed.
-press Setup>Advance Fax Setup>Fax Speed-change it to slow or medium

Jun 29, 2010 | HP LaserJet 3330 All-In-One Printer

2 Answers

Comm error 232


This is the common cause and solution: A communication failure has occurred between the two machines. On the other hand, the user at the remote machine may have pressed the Stop button. Alternatively: the power at the remote machine has been interrupted, or deliberately turned off causing the fax session to be interrupted.

Solution:

1. Re-attempt the fax reception at a different time when telephone line conditions have improved.

2. If the error persists, and error correction is in use for the fax session, disable ECM . (See Error 222)

Good luck

Jun 12, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

I receive 1 page of an incoming fax but then the next page is a fax call report saying comm error 232


Try this...
a) changing the Error Correction Mode (ECM) to OFF
b) disabeling V.34 option

steps for
a) Fax setup -- All faxes -- Error correction -- OFF
b) Fax setup -- All faxes -- V.34 -- disable

Mar 31, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

The faxes being sent from my hp 3150 all in one are receiving only one page and it only has a thick black line on top.


adjust the setting of your faxes machine just right the click the properties of the said printer fax the click it..

Mar 03, 2010 | HP LaserJet 3150 All-In-One Printer

1 Answer

Fax rec 2-3 pgs OK, then disconnects and gives Comm Error


These errors mean that the communications have failed, and can mean that the receiver at the other end has terminated the call prematurely.
If the problem occurs with the same destination, then the receiver fax may be the problem.
If the error persists try disabling ECM

Feb 04, 2010 | HP LaserJet 3055 All-In-One Printer

1 Answer

Incoming Fax Error


Maybe depends on poor phone connection from this sender, caused by bad line or a transmitt problems. In faxsettings All fax, change "error correction" to off and "V34" faxspeed to slow, this will help.

Nov 10, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

FAX errors 345 346 and 350


HP.com has a web page for your product with all of the fax error codes listed and how to interpret them:

Fax Error Codes

Once the page opens, you'll have to scroll down until you find your error codes in the list. The codes in that section of the page don't seem to line up well. All of the codes have to do with the quality of service on the phone line. If the people you're faxing to are receiving all of their faxes except from you, I'd suspect your phone line may have a problem. Here's what I got from the list:

The remote machine has failed to respond to a fax command from the local machine due to the connection being interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power related problems.
OR
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
OR
The remote user has pressed the Stop key while the reception was in progress.
OR
Under rare conditions incompatibility between the two machines may cause the remote machine to simply abandon the call.

Check with your phone company to see if their are any problems on your line. It looks like anything that even momentarily interrupts your phone connection will cause these errors. Good luck.

Nov 04, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

3150 fax machine outputs a blank page when my fax sends to it


(05) Would you, please, SEND a fax from the machine that blank faxes are being received from to a different recipient on a different fax machine all together, please?

This will enable us to pin down which machine is really experiencing the issue.

Thank you
BJ @:)

Apr 17, 2008 | HP LaserJet 3150 All-In-One Printer

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