Question about Brother DCP 115C All-In-One InkJet Printer

2 Answers

Dcp-115c usb cannot be found (CC027)

Good day!
My problem is that i cant scan using controlcenter, it only gives me an error message: "DCP-115C USB cannot be found"
"Please make sure your device is ON and interface cable is properly connected to your computer
(CC027)"

But I have no problem regarding printing, and my USB cable is properly connected...

Any Idea?

Thanks.

Posted by on

  • hizuka007 Nov 23, 2008

    its DCP-115c... the previous years it is working correctly. Ive tried uninstalling ang installing the driver but with no luck.... and regarding the plug, it is already connected directly.

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Did you recently apply an update to windows? Brother does not have that product model on their website, so I must assume you have either a DCP-110c or a DCP-165c. Either way, there is a control center update to fix scan-to-email functionality and there were some recent firmware updates to fix "product incompatibility issues". Make sure to download and apply the latest software for control center and the latest firmware for your device by following the appropriate link above.

Posted on Nov 21, 2008

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Sure..some printers need to be plugged directly into wall socket for scanner to work..try that first..

Posted on Nov 21, 2008

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