Question about Refrigerators
Kitchenaid model KTRP21KKWH00. Periodically the freezer drips water into the refrigerator. When we remove the bottom panel of the freezer compartment, there is a build-up of ice. The water seems to refreeze into the drainage hole before it has a chance to completely empty. To "fix" the problem (albeit temporarily) we drip hot water down the hole until it starts to flow again into the drip pan under the refrigerator. We removed all ice cube trays from the freezer the last time this happened (4weeks ago) and have kept a minimal amount of food in it just to see if that would stop the problem. It's happening again. I haven't checked under the panel yet for an ice build-up but there is water in my refrigerator on the shelves and collected at the bottom floor of the refrigerator so I know the problem has not been resolved. Any ideas why this is happening? Peggy H.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Yes you are right there is a drain tube in the middle of the coils. You need to remove the back panel and you will see the coils of the evaporator (freezer) and right underneath you will see drain tube. Now more then likely it is plugged with ice so take some regular table salt and two or three teaspoons on the top of the tube opening will break it loose and start draining. Take some regular tap water and pour down just to flush the tube and inspect the bottom collection pan under the fridge and see how much water is coming out. Be sure to have unit turned off when you do this cause the fan will run inside the freezer compartment other wise. Hope this helps you. ken
Posted on Jan 11, 2009
Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.
Posted on Mar 11, 2009
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
Posted on Jul 01, 2009
the defroster isn't close enough to the drain to be effective. remove the back wall of the inside of the freezer, remove the excess ice. clear out the ice from the drain using hot water and a turkey baster. there is a kit from whirlpool that uses a piece of metal and a screw around the defrost rod, but I found out that a piece of 14 gauge solid core wire with the insulation stripped off works great too. stick the stripped wire into the drain, 2 to 3 inches, and wrap the rest around the defrost rod.
Posted on Jan 04, 2010
Tips for a great answer:
Dec 02, 2011 | KitchenAid Refrigerators
Jul 03, 2011 | KitchenAid Refrigerators
Apr 03, 2011 | KitchenAid KBRA20EL Bottom Freezer...
Jun 15, 2010 | Kenmore 20.6 cu. ft. Top Freezer...
Nov 16, 2009 | KitchenAid Superba Architect KSCS25INSS...
Jul 08, 2009 | GE Refrigerators
Jul 01, 2009 | Kenmore 20.6 cu. ft. Top Freezer...
Jun 02, 2009 | Kenmore 20.6 cu. ft. Top Freezer...
Nov 24, 2008 | KitchenAid Superba Architect KSCS25INSS...
May 22, 2018 | Magic Chef Refrigerators
367 people viewed this question
Usually answered in minutes!