Question about Canon imageCLASS D880 All-In-One Laser Printer

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Blank pages printing on ImageClass D680

Yesterday I had a paper jam. Followed instructions for opening platen, removing cartridge, freeing jammed paper, etc. Put cartridge back in and now everything is printing 100% blank. LCD says replace cartridge. I put a new one in, no change. Tried 2 old ones that should at least give me faded images, but no use. Unplugged for 2 hours, reset everything, brought it home to work on and can find nothing that helps. Any ideas? Please help!

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  • Jeremy Bryson Jan 11, 2007

    exactly the problem solver I needed. Thanks.

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  • 624 Answers

Greeting IceCreamMan, It sounds like you?ve eliminated the toner cartridge as the culprit. I suspect that when you did the disassembly and connector was missed or an electrical connection fault developed. Look for the electrical contacts that connect to the toner cartridge, they may not be making contact. Make sure the spring contacts on the printer are connecting to the cartridge and that they are clean. If that?s not it then check: -all connectors to make sure they are plugged in and oriented correctly -for missing or incorrectly aligned top or side panels (sometimes they are linked to switches) -all wires (for damage) and secure connections Let us know how it goes and don?t forget to rate the posting.

Posted on Jan 05, 2007

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1 Answer

Solution to platen is open problem


this is how to open the platen.
usually there is paper jam under the platen or cartridge (black)

3_3_2013_6_40_20_pm.jpg

Feb 21, 2013 | Canon imageCLASS D761 Copier

2 Answers

Paper comes out with nothing on it


On the new cartridge, did you remember to remove the plastic seal from the toner? Do you get blank sheets only when you print or when you make copies too? Were you careful when clearing the paper jam or could you have accidentally damaged the printer?

Jan 07, 2008 | Canon imageCLASS MF6550 All-In-One Laser...

1 Answer

LOCATION OF PRINTER SENSOR


Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the
jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

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The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
straighten the stack of new media. This helps prevent multiple sheets of media from feeding
through the printer at one time, reducing media jams.

The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

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Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
a few sheets are printed.

Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.


Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.

NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.

1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
the printer.

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not forcefully pull jammed media against the direction of travel through the paper path to
avoid damage to the printer.


3

When you have removed the jammed media, replace the print cartridge, and close the print cartridge
door.

After clearing a media jam, you might need to turn the printer off then on again.

NOTE When you add new media, remove all of the media from the input tray and straighten
the stack of new media.

Sep 25, 2011 | HP LaserJet 1020 Printer

2 Answers

Printing blank pages


My MF 6530 printer began printing light so we changed the cartridge and the machine began printing blank pages. When the other cartridge was put back in the machine, it too began printing blank pages. We have several of these machines in a couple of offices and have had this problem before. Canon is aware of the issue with this model, but I would like to know it as well. Can you help with what the problem is and the repair instruction? A friend of mine with this machine and the same problem, had called Canon and they had repaired it quite fast in his office. I'd like to do it myself in case it re-occurrs.

Apr 09, 2009 | Canon imageCLASS MF6530 Monochrome Laser...

5 Answers

Canon MF3240 Paper Jam - No Real Jam


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Dec 18, 2008 | Canon imageCLASS MF3240 All-In-One Laser...

1 Answer

Cannot find paper jam ...


We have a D780, which is probably very similar to your unit. Have you removed your toner cartridge and inspected to see if any paper is in the paper path? 95% of the time that is where the paper jam is.

Oct 21, 2008 | Canon ImageClass D880 Copier

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