Any current or recent Canon flash unit will work fine. Most current or recent third-party flashes will also work, though you may not get all of the features you might with Canon units.
Older flash units designed for film cameras tend to have a higher trigger voltage. Using such units on new digital cameras can damage the camera. Here is one list of flash units and their trigger voltages.
SOURCE: I have a Canon EOS
I don't know if this will help and this post is two months old. The camera store may be right that the synchronization is the issue which tends me to point a finger at the external flash. There are at least three different flash units that will flash when the picture is made but only one type will sync with the camera. A digital flash unit is different from a film flash so a Canon EX type is required to sync with Canon TTL or TTL II digital cameras. An EZ will flash but it's off a bit, so I can only assume that your Promaster and Canon flash units are for film cameras. Okay and another thing that could be throwing things off a bit is the camera may have been programed in Custom Functions to use "Second Curtain" or "Rear Curtain". Just seams to me if the built in flash works then it's the external units at fault.
SOURCE: I bought my new canon eos 60D..i put on external
Hi, What external flash did you use on your Canon 60D? The internal flash will not automatically pop up if in the "Creative Zone" it will pop up with the button in the creative zones (M, AV, TV and P) it will not pop up with the button if you are in the the full auto mode (that's the little green box mode) but, should pop up automatically if required. The flash should pop up automatically in the basic zone for Portrait, close up and night photography, the button won't activate (pop up) the flash. Also the internal flash will not pop up if there is an accessory in the hot shoe. Again what external flash was it you used and did it flash?
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