Question about SanDisk Sansa m230 MP3 Player

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Sansa e130 cant open

On tryin to switch on the player an error message pops up, "memory full connect to pc delete 4M songs for sansa system file" ,and after connecting the player the flash disk is recognised as a removamble disk,and i'm no able to detect anything. please do help,customer support not available in my country,had to burn a lot of hard earned money on this player.

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Re: sansa e130 cant open

On not being able to detect any files when viewing Sansa in windows: try changing the format mode on the Sansa device - on mine I go to Settings and then USB and then changed it to MSC. I was then able to see the files in Windows and delete a bunch of them and then resynch in Windows Media Player.

Posted on Jan 06, 2007

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Hello, the problem that I have with my SanDisk 2 GB MP3 player is that now, whenever I try to put songs on it, I get a message that "the device has stopped responding" or "the device does...

Try and reset the player first, If this does not fix the problem, Click this link to down load the Sandisk updater program to run a firmware update...Updater... Resetting the device: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
Next time you need to delete files heres how. --
There are two ways to delete files on your Sansa player. You can delete them from the player directly or using a PC.
METHOD 1 - Delete files directly on the device 1. In playback mode, press the Submenu button. 2. Select Delete.
METHOD 2 - Delete files using a PC For all other Sansa players: 1. Connect your device to the PC. 2. Select Open device to view files using Windows Explorer on initial connection. 3. Locate the folder where your files are stored. 4. Click to select the files you want deleted and delete the files.
NOTE: If songs still exist after deleting, you may need to switch USB modes from MTP to MSC or vice versa. See this tip HERE
Capacity issue This error occurs when a Sansa player is almost filled to capacity. A Sansa player can NOT be filled to full capacity. (i.e. you can't put 2GB worth of songs into a 2GB player)
The player needs the extra capacity to create and maintain a "database", a database holds all the information such as playlists, recordings, song information, etc. The larger the amount of songs, the larger the database gets.
To resolve this capacity issue, you have to delete contents on your Sansa player using a PC.
STEP 1 - Delete files on your player 1. See first note on how to delete files on your Sansa player using a PC.
FAT corruption This error also occurs when there's a file system corruption in your Sansa player.
To resolve this issue, run error-checking to fix errors in your device using a PC
STEP 1 - Connect the Sansa player to the PC in MSC mode
STEP 2 - Run Error-checking to check and fix errors 1. Double-click on My Computer (Computer for Windows Vista). 2. Right-click on the drive letter associated with your Sansa player and select Properties. 3. Click the Tools tab and select Check Now. 4. Click both check boxes under Check disk options. 5. Click Start
If an error occurs while plugging in the player to the PC and some files are missing in the player, the database might be corrupted. To resolve this, you will need to format your player.
NOTE: Formatting will delete all files in the device. Your data (music, photos etc) is NOT recoverable.

Nov 16, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

I can't get rid of the error message

yes, buy a diff. brand!! and then tell wal-mart, ilo brand it sucks!!

Aug 27, 2008 | iLO MP3 Player

1 Answer

Sansa e140 error

There is a Problem with the flash memory on the Mp3 player I would request u too replace it

Aug 03, 2008 | SanDisk Sansa e140 MP3 Player

1 Answer

Can not access device neither directly nor via PC

I have the same frigging problem with mine. What's the solution?

Mar 19, 2008 | SanDisk Sansa e140 MP3 Player

1 Answer

Sansa m230

The Music DB refers to the Music Database, or the Artist, Album, and Song info.

The error means your device is too full. It needs some free space on the device to create this information.

Connect your device to the PC and manually delete some files from it in My Computer>Device Name (m240)>MUSIC Folder.

It needs 6MB of free space, so you may need to delete several songs.

Disconnect the device from the PC, it should restart and you should be ok. If the message continues, keep deleting files until its gone,

Best of Luck.

Nov 15, 2007 | SanDisk Sansa m240 MP3 Player

4 Answers

Sansa e130

ok, for everyone with e130 "keeps getting an I/O device error, only language screen, than something about 4MB memory..." problem, I just spend six hours of my life trying to solve it and fix my dad's e130 and I succeeded ;)

so, step by step, how EXACTLY I did it:

0) my system was windowsXP SP2

1) remove the battery
2) keep holding the menu button and plug in the usb, keep it for a few seconds more, untill the system will tell you it found a stmp3500 and want to install the hardware
3) allow it to reach windows update for that matter and install the drivers
4) now you have new device that is called "Player Recovery Device Class" you can check it in device manager (Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager)
5) and now is time for flushing new firmware...I managed to find two versions of firmware for e130:

1.0.101e - -

6) I tried both of them in many different combinations and finally one and one only miraculously worked for me and that was the one when


PS: i don't think that there's a big difference between europian and american version of firmware I mention it just to be accurate about the situation. and big thanks to anonymous guy who turned me to right direction with stmp3500. hope that help to others ;]

Oct 26, 2007 | SanDisk Sansa e130 MP3 Player

1 Answer

Trouble using an SD Card

If Sansa e130 or 140 is version 1.x.x.10, SD card MUST be formatted as FAT (FAT16). Music files need to be on the root directory for better performance. I have a SD card (2 gig) formatted as FAT16 and the music plays good.

I was not able to upgrade my e130 to Version Firmware.
Hope this helps

Gary L

Oct 16, 2007 | SanDisk Sansa e130 MP3 Player

2 Answers

I cant access the files on my Sansa from my pc

You may need some sort of proprietary software to 'see' the portion of the drive with your music. It might also be that the drive is formatted ina format not compatible with the operating system you are using. What OS are you using? Have you put music on the player in the past?

Jun 19, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Problem with deleting music

It might have reformatted the songs by accident. Just try to redounload the songs you want and dont download the ones that you wanted to delete in the first place. This happens a lot with Sandisk e250 mP3 players

Jan 02, 2007 | SanDisk Sansa e130 MP3 Player

1 Answer

No enough memory

It simply is saying you put to many songs on the mp3 player and you need to delete some by connecting it to the computer and delete them, one way to stop this it to upgrade and get a bigger memory stick.

Oct 24, 2006 | SanDisk Sansa e100 MP3 Player

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