Question about Apple iPhone Smartphone

1 Answer

Restore &update problem

I restored the phone and when it is to finish a dialog box on itunes appeared saying

“The SIM card inserted in this iPhone does not appear to be a supported…..”

when i tried your method to remove the sim card and reconnect to my pc, on my iphone

“NO SIM CARD INSTALLED insert a unlocked and valid sim to activate iphone”

and on the itunes window

“the iphone “iphone” cannot be used with itures because

the sim card is pin loacked or not installed.

you must enter your sim pin or insert your sim into your iphone in order to activate it.”

so i couldnt restore anymore because instead of the

restore options that dialog appears
on the itune window.

i am using the latest version itunes 8.0

please help

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  • 3 more comments 
  • Anonymous Jan 02, 2009

    I restored the phone and when it is to finish a dialog box on itunes appeared saying

    “The SIM card inserted in this iPhone does not appear to be a supported…..”

    when i tried your method to remove the sim card and reconnect to my pc, on my iphone

    “NO SIM CARD INSTALLED insert a unlocked and valid sim to activate iphone”

    and on the itunes window

    “the iphone “iphone” cannot be used with itures because

    the sim card is pin loacked or not installed.

    you must enter your sim pin or insert your sim into your iphone in order to activate it.”

    so i couldnt restore anymore because instead of the

    restore options that dialog appears
    on the itune window.



    please help

  • Anonymous Feb 01, 2009

    yes i have the same problem.it shows emergency calls on the phone nd sim card not applicable i i tunes...anyone pls help..!!

  • Anonymous Feb 27, 2009

    recently i updated my iphone with 2.2.1 software..first it was working with my sim but now its saying to insert the sim with which you got the phone or visit suported carrier shop... need solution soon

  • Anonymous Apr 13, 2009

    i insert my pin on my sim card but however it apeares the image to conect to the itunes i already tried your method but it remais on the same state.I dont know if the version of the itunes has any influence on it please awser when you get this message thank you.

  • Anonymous Mar 31, 2014

    iphone 5 no sims card installed insert a valid Sim with No Pin lock to activate phone

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  • 30 Answers

What sim card are you trying to use after the restore in itunes and also when you finished the restore in itunes did your iphone come up with a message saying iphone activated?

go here click here and tell him what has happend this chap is a god with iphones he actually makes his own software etc for iphones.

Posted on Jan 29, 2009

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1 Answer

I just bought a used iphone 2G or 3G not sure, updated it to ios 4 and now it says insert sim.. i did, but now it says connect to itunes. when i connect to titunes it says the iphone cant connect to itunes...


Make sure you have the latest version of itunes on your comp & power up comp & itunes

-power off your phone
-hold down the home button (around 6secs) then insert USB cable while still holding button then release button when cable plugged in
-itunes will then bring up message saying that the phone has been detected in recovery mode
- it will then give you choice to restore your iphone
-continue with this choice & restore your phone as a new iphone, this will wipe everything from the phone including the passcode. I have pasted a link below if you get confused with the restore

Hope this helps!!

Click here for restore info!

Jan 12, 2011 | Apple iPhone Smartphone

1 Answer

Hi there I have my sim card installed in my iphone but it says no sim first it stuck in activation mode and I tried to activate it by putting the sim card in and connect it to the itunes but I got error...


Hi there,

Firstly, because your phone is now jailbroken the software may now be faulty and you may have recurring problems with it.

But you should restore your iPhone as a new iPhone, it will wipe EVERYTHING, from the phone but it will also mean your working from a "clean" phone as it where, it will put it back to how it was from the day you took it out of the box.

Follow the details below to restore your iPhone as a new iPhone and then connect it back up to itunes with the sim inserted to activate it, also if you receive any messages on itunes about carrier settings, choose to update as these are what you need to have your network function. Although as I mentioned earlier, I cant guarantee you that your phone will be working and sorted as it is now jailbroken and doing this permantly alters the phones software.

Hope this helps (please leave feedback)

1 - Load up lateset itunes on your computer
2 - Power down your phone completely - swipe to power off
3 - Hold down the home button (circle button on front of phone) for around 6secs and still holding down connect to the computer
4 - When you receive a message on itunes saying that an iphone has been detected in recovery mode and needs to be restored. Continue with this
5 - On the summary page select the restore option
  1. When prompted to back up your settings before restoring, select the Back Up option. If you have just backed up the device, it is not necessary to create another. **dont worry if your not asked to do this, you are restoring your phone as new so a back up isnt needed**
    ht1414_03--back_up_settings-002-en.jpg
  2. Select the Restore option when iTunes prompts you.
    ht1414_04--restore_dialog-002-en.jpg
  3. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    After a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  4. The final step is to restore your device as a new iphone
    ht1414_08--set_up-003-en.png

Jan 05, 2011 | Apple iPhone 3G

1 Answer

My iphone model #A1241 got locked after I tried to download some music from itunes. I am only allowed to make emergency call and it is now asking to insert a valid sim card to activate


Firstly try your sim in another phone and see if it works...if NOT then the problem is with the sim and you need to contact your network provider. If it Does work then you will need to restore your phone as a new iphone wiping all data and re-activating it.

Hope this helps!

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Dec 27, 2010 | Apple iPhone 3G

1 Answer

I keep having to reset my iphone. It is not recognizing the sim card


Firstly try the SIM in another phone if it doesnt work then its a problem with your SIM if it does its the phone try restoring as new...

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Dec 26, 2010 | Apple iPhone Smartphone

1 Answer

Just got phone downloaded itunes inserted sim card, but i tunes logo is all that is coming up on front of phone what more do i need to download ?? or what should i do to get phone up and running?? advise...


Hi,

your phone has gone into recovery mode, you need to connect it up to your comp with itunes loaded up, make sure your itunes is the most recent update.

itunes will then appear with a message saying that it has detected an iphone in recovery mode and that you need to restore so carry on with the restoration of the phone.

below is a step by step on how to restore your phone but on the last steps you need to make sure you restore the iphone as a new iphone. Once you have gone through all that it will basically go through the setup of it and the activation of the phone, Hope this helps!

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Dec 25, 2010 | Apple iPhone 3G

1 Answer

The iphone 3gs says no service but i have the sim card inserted


Firstly check your sim in another phone to see if it works...if it does its the phone - antenna issues. if the sim doesnt work in another phone its most likely a problem with the network so best try contacting them or another sim

if it does turn out to be the phone try to restore your phone as a new, if this makes no difference check to see if your in warrenty still and Apple will repair/replace your phone :0)

Hope this helps ..

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
    ht1414_04--restore_dialog-002-en.jpg
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.png ht1414_07--activated-002-en.png
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:
    ht1414_08--set_up-003-en.png
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new...

Dec 24, 2010 | Apple iPhone 3G

1 Answer

IPhone keeps telling me no SIM when the SIM works fine


Take the SIM out of the phone and carefully rub the sim contacts with a pencil eraser. Do the same with the contacts in the phone and try again.

Sep 19, 2009 | Apple iPhone Smartphone

2 Answers

Iphone, not reading sim, not connecting of itunes...


another way to restore it would be to turn the device off, then hold down the power button and plug it into your cpu still holding the home button and it should show up in itunes

Apr 21, 2009 | Apple iPhone Smartphone

4 Answers

My iphone 1.1.1 version was locked after we upgrade it. we tried upgrading bec. of the restore option in the itunes. but when we connected it again w/ itunes, the restore doesnt work.help help!!!pls!!! now...


If you have an unlocked pghone and whilst on itunes it asks you to update to tht version you must click nor or else it will lock i don't know how to fix this problem you will need to contace apple or get it unlocked again.

Jan 21, 2008 | Apple iPhone Smartphone

1 Answer

Iphone cannot be restored


try updating itunes to latest version then restore

Jan 19, 2008 | Apple iPhone Smartphone

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