Hotpoint washing machine model WMA10

Most hotpoint filters are Located under the drum centre ..you need to remove the big sump hose/ clipe off then the filter is inside here . give it a good clean the water test machine for any leaks before using...Good Luck

You need to clean the filter.
Remove lower rear panel of washer.
Remove large black hose fastened to bottom of drum.
Remove and clean the plastic filter inside hose.
Remove hose onto pump, and check for blockage or obstruction here as well.

This should solve the problem.

This could be a partially or completely seized/failed pump.
Before a machine goes in to a spin cycle, it runs the pump to empty all the water out. It used to be quite common that the machine does not check all the water has gone before spinning, it just runs the pump for a set time which if the pump is okay, is long enough to empty it.
If a spin is then started with quite a lot of water left in the drum, it gets thrown everywhere including back out of the powder/conditioner draw. Also the sheer strain of spinning a large amount of water can force water through an otherwise okay door seal.
Unless you are comfortable working on the machine yourself, call an engineer.

take your soap draw out and seif it blocked sometimes the washing powder blocks the pipe to the drum you could also try and boil you kettle and poar in the soap draw

If it is at the rinse or spin cycle it could be something trapped in the pump, for the water can't drain quickly enough when the machine starts to spin & the water gets forced back up through the soap dispenser as there is nowhere else for it to go. Check your filter too.

The filter is located behind the silver plate at the back of the machine at the bottom. Four screws hold it on. The filter is inside the big black rubber hose attached between the pump and the main drum. Remove the plastic clip holding it to the pump unit and then the metal cir clip holding it to the main drum. In side is a white molded cone and a big white ball which floats in side. You will find a lot of junk here, clean out. To refit put white cone back inside just as you found it, at the bottom, fit ball back into the cone. Attach to the bottom to the drum and re-fasten the cir clip. Finally reconnect the gator to the pump unit and tighten the plastic clip.

Lack of water in wash cycles. possibly due to blocked filters in water valves where hoses connect to machine or faulty water valve, normally cold inlet is the main problem

Hi
The hose from the drawer into the tub is blocked or kinked, not allowing the water down quickly enough

You have a seal that is not working right for one. and 2 you have a water pump that is not working. because it is not limiting the water supply.

Assuming that the bit the water is going into is the prewash dispenser (rather than a bleach or conditioner dispenser), why not just put the powder into there? Some of these machines can be a bit illogical about where the main wash powder is meant to go - sometimes even varies depending on which cycle you're running. If you can find a place that will take the powder at the right time, your problem is solved. If the instructions say different, it might even be them that's wrong. Wouldn't be the first time. A.

is the drum going round at all if not then most likely your carbon brushes which puts power to the motor there is 2 either side of the motor you will need some bent nosed pliers to take them out must have at least 8ml of carbon on them