Question about Philips DECT VOIP-321 cordless telephone

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Incompatibility with ACER computers?

I have the philips VOIP321 for 2 years now and it was working really well with my old computer. Last month, I had to change the computer and bought an ACER and since can't get the philips phone to work. I downloaded the driver for Windows Vista but my computer just does not recognise the audio device. I have tried downloading others from Internet but the computer just won't recognise them. (and Windows does not recognise that there is a problem!).

The funny thing is that I tried to connect it to the children's computer (also an ACER) and it doesn't recognise it either! However, I friend tested the phone with his computer (not an ACER) and it works...
Does anyone know of an incompatibility for this phone with ACER computers??

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  • Anonymous Dec 22, 2008

    I have the same problem with my new Acer computer (M5461) with Vista Home Premium Operating System. However, I previously had an Acer computer (T300) with Windows XP and there was no problem. I tried Skype helpdesk, but they said it was a problem with firewalls. I followed their instructions but still the problem persists.

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Hi, I have the same phone, I also have an ACER laptop and running vista home premium.

I needed to download the vista software package from telephonesonline (it costs for the download) but no problems after that it works great.

http://www.telephonesonline.com.au/cordless-wireless/Philips/Skype-321/Windows_VISTA-Download/Setup-user-manuals/call-for-free-philips-voip-321-skype-dect-cordless-dual-pack-phone.html


The only thing with this particular phone is that if you have a monthly account (skype pro) and you use your package as your regular phone you need to add every phone number you call to your contact list.

I haven't found a soloution to dial out from the phone using skype with out it being in the contacts list.

Posted on Nov 22, 2008

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