My daughter had this camera in her glove compartment in her car and it was working fine. The next time she tried it, it had black lines on the white screen. Is there anything that can be done about this? Thanks
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Your problem may be due to corrosion on the battery contacts inside the camera
which can prevent the full power of the batteries from flowing into the
camera. Try this free fix before you do anything else: remove the batteries and wipe the camera contacts firmly with
a dry cloth (heavy corrosion may require cleaning with a wire brush,
steel wool, or sandpaper). Remove any residue that may have fallen
into the battery compartment during cleaning, then wipe both ends of
the batteries and place them back in the camera. This cleaning clears
the problem about 90% of the time. If it doesn't work for you, the camera may have
a problem that requires professional repair.
That is actually the exact same thing I am experiencing but mine has grey lines on the display window. I was able to take photos to a grey screen connect it to my comp...low and behold my pics showed....I am furious....need some answers as I will never hear the end of it from my daughter.
Hey Wistra, You could try resetting your camera to the factory settings by choosing the reset to default setting in the menu. If this doesn't work the sensor on the camera is most likely broken, and you should have the camera looked at by an authorized service technician. If the camera was purchased less than a year ago the repair would most likely be covered under manufacturers’ warranty. I hope this helps! Sincerely, Allan Go Ahead. Use Us.
hi! my sister-in-law gave me a MD853 camera last week from Canada. I used it over the weekend when we went on a trip and the pictures and videos i took were great. Last night, my daughter took a picture of me and when she took a picture of her brother, there was only white on the screen...like a moving white sheet with colored edges. I thought she destroyed it or something. I tried to use it but now the screen is all black...last night only the video worked but this morning everything is black. The other programs in the camera works so i suspect the problem must be in the lens. I'm in the Philippines and if I send it back to Canada for repairs it would just take a long time and it will be expensive to send it back. What can I do? I really love this camera... help!!!
first try to do the ff: -try to power reset (take off battery for 1-2 mins & put battery back) -BP tried using fresh batteries
(try to replace battereis for your camera)
If you ahd tried those options, i suppose you camera needs service now, contact samsung back, do the ff:
-go to samsungcamerausa.com -click on customer service on the upper right portion of website -provide product code and e-mail address -provide all other necessary information in registration process -take note of service center address -read all shipping reminders -send camera to service center address provided
samsung service center will do the repair for you camera or if the problem is unrepairable, they will send you replacement camera, if its still udner warranty. tried this option and now my camera is working.
Replace the camera - these items don't get repaired.
How ever if you are a nimble fingered person with some fine tools- taking it apart with care you may fine it is nothing more that an tiny connector has become unplugged.- But no repair shop will waste costly time time only to find out it is worse as there are generally speaking no spares.