Question about D-Link 4-Port Ethernet Broadband Router EBR-2310 (EBR2310)

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D-Link Router problem

I have a D link ebr 2310. I have Comcast cable internet. I just recently bought a new computer with Vista and now I cannot install my router. I disable firewall settings like I am supposed to, but it gives me an error 103 message. My modem shows solid green lights, when I plug it into the router and the PC is plugged into the router as well( I even contacted comcast when this happened and they verified a good connection). This router is less than a year old, it was purchased in February( it IS good, my friend at work tested it with his computer). I am completely stumped, because it was working with my old PC which was running XP. The Ethernet port can only get a local connection only. I am probably rambling here, but I have tried everything, power-cycling the modem, restarting the PC, power-cycling the router, everything.

When I plug my ethernet cable from my PC back into my modem, my connection comes back almost instantly.

My system is an HP a6647c with an Nvidia 10/100 ethernet card.

Any help will be appreciated

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  • Anonymous Jan 04, 2009

    I have the same router and comcast. I cannot get the log in page to open. It has a message that it is not completely connected and has to refresh (or something like that). Have Windows XP, for what it is worth. Dlink support hung up on me after being on hold for 10 minutes. Aaaaaak! I bought this router because it claimed to be an easy setup for the computer illiterate like me. I've been getting quite an education this weekend. Is there anybody out there that can help me???

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6 Suggested Answers

VooDooNOFX
  • 95 Answers

SOURCE: Can't connect to the Internet via router

Well, this is a very generalized problem that others have, so i'll give you some starting tips. If you can connect when you plug your computer directly into the modem, then it sounds like your modem is bonding to your computer. There are a couple ways to fix this. The easiest is to ask your router to clone your MAC addess (not to be confused with a mac computer, a MAC address is a 10 digit code that uniquely identifies your computer on a network). See the attached image to find where it should be. c26d492.jpg
Once you set it to clone your machines mac address, unplug the computer from the modem, and plug in the router. If this doesn't fix it, please comment back and we'll try some other things. If it does, then give a good rating :-)

Steven

Posted on Sep 17, 2008

  • 2 Answers

SOURCE: Connecting DLink thru Comcast Cable Modem and Vonage box

i have comcast wifi and i cannot set up vp eye to eye. i try to make phone call and get message says the phone number i call is unregistered. pls help me! thanks. my email is deafjrt@aol.com

Posted on Sep 17, 2008

  • 2 Answers

SOURCE: trying ti install my dsl-2640b wireless g adsl2+modem router

If you have plugged the ethernet cable directly into the motherboard, make sure the onboard lan is enabled in the bios, if you have plugged into a pci nic adapter you will have to install a driver for it, winxp should have the driver for your adapter other than that I cannot help any further.

best of luck

Ray Winter

Posted on Dec 31, 2008

  • 33 Answers

SOURCE: What is the default password for Verizon modem

The default user administrator account is: Admin
The default password is: <blank>

Posted on Mar 19, 2009

crapiemael
  • 241 Answers

SOURCE: After replacing Cable Modem, D-Link DI-524 Wireless will not work

Did you call Comcast and give them the new MAC address of the Motorola SB5101 SURFboard cable modem? I'm surpised it works at all without doing this first. This is the hardware address of your modem so the world can see you, no one in the world has the same MAC address, they are all different. It's on a sticker on the modem.

Posted on May 28, 2009

  • 73 Answers

SOURCE: ebr 2310 Lost my Set Up Disk trying to log in and

  1. Press and hold the reset button on the back (need a paper clip or similar) for 10 seconds when the power is on. (NOTE: you will lose your settings so will have to set it up again after).
  2. Browse to its default IP address: 192.168.0.1
  3. Default login details should be:

    Username: admin (or administrator)
    Password: password

Posted on Sep 09, 2009

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1 Answer

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You want to secure the wireless network.
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If not then you will need to connect the computer to the router with the cable.
Check the IP address on the computer. Open the router set up page.
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First: Connect your computer directly to the ADSL modem. It has an Ethernet port.
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Next: Check your router wires again, The modem must be connected to the "special" port on the router. Look at the router. There is one port separated from the rest. Connect the modem to that port. Conenct to the Internet.
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Have you changed the settings on the other computers....
you didnt say if it was wireless or wired?
Check the configuration of the router as well

Heres a link to the support site for that router http://www.dlink.com/products/?tab=3&pid=EBR-2310&rev=EBR-2310

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Yes, you can connect the DI-624 to your exitsing EBR-2310, you just need to connect the a cable from port 4 of the EBR-2310 to the internet/wan port of the DI-624, then after that you can already use now the wireless to your laptop and also the wired router to your desktops.
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