Question about D-Link 4-Port Ethernet Broadband Router EBR-2310 (EBR2310)
I have a D link ebr 2310. I have Comcast cable internet. I just recently bought a new computer with Vista and now I cannot install my router. I disable firewall settings like I am supposed to, but it gives me an error 103 message. My modem shows solid green lights, when I plug it into the router and the PC is plugged into the router as well( I even contacted comcast when this happened and they verified a good connection). This router is less than a year old, it was purchased in February( it IS good, my friend at work tested it with his computer). I am completely stumped, because it was working with my old PC which was running XP. The Ethernet port can only get a local connection only. I am probably rambling here, but I have tried everything, power-cycling the modem, restarting the PC, power-cycling the router, everything.
When I plug my ethernet cable from my PC back into my modem, my connection comes back almost instantly.
My system is an HP a6647c with an Nvidia 10/100 ethernet card.
Any help will be appreciated
Well, this is a very generalized problem that others have, so i'll give you some starting tips. If you can connect when you plug your computer directly into the modem, then it sounds like your modem is bonding to your computer. There are a couple ways to fix this. The easiest is to ask your router to clone your MAC addess (not to be confused with a mac computer, a MAC address is a 10 digit code that uniquely identifies your computer on a network). See the attached image to find where it should be.
Once you set it to clone your machines mac address, unplug the computer from the modem, and plug in the router. If this doesn't fix it, please comment back and we'll try some other things. If it does, then give a good rating :-)
Posted on Sep 17, 2008
i have comcast wifi and i cannot set up vp eye to eye. i try to make phone call and get message says the phone number i call is unregistered. pls help me! thanks. my email is email@example.com
Posted on Sep 17, 2008
If you have plugged the ethernet cable directly into the motherboard, make sure the onboard lan is enabled in the bios, if you have plugged into a pci nic adapter you will have to install a driver for it, winxp should have the driver for your adapter other than that I cannot help any further.
best of luck
Posted on Dec 31, 2008
Did you call Comcast and give them the new MAC address of the Motorola SB5101 SURFboard cable modem? I'm surpised it works at all without doing this first. This is the hardware address of your modem so the world can see you, no one in the world has the same MAC address, they are all different. It's on a sticker on the modem.
Posted on May 28, 2009
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