Question about Altec Lansing AHS502i Headset

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Altec lansing ahs502i

When I plug my headset into the computer, the computer does not notify me of new hardware being detected, but I can play games and hear prefect sound quality but I can't use the microphone. I have tried testing the microphone many times but it will not work. The steps that I have tried to do to fix the problem was from this very website "Try going to Control Panel -> Sounds and Audio Devices Click on Voice Tab and make sure the proper device is selected. Click on Volume and make sure levels are appropriate. Lastly, click on Test Hardware and wait until you can speak into the mic to see the voice levels. If you can see the voice levels, then your mic probably works and it is just an issue of configing the COD settings.

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SOURCE: microphone not working

I think it's an issue with the headset. I have the same headset, all of a sudden one day the mic stopped working. No amount of tweaking the settings or changing the driver worked. I'm going to take it apart and check the wires, other headsets work fine. Time to invest in Logitech peripherals.

Posted on Jan 15, 2009

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While your phone is in discovery mode, turn your bluetooth device on and put it in discovery mode (usually you have to hold the power button for 7-10 seconds).

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Altec lansing customer service number: (800) 258-3288

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Shouldn't need drivers for this. Open System Preferences, which can be found in the Utilities folder, if it is not already on your Dock. It looks like a light switch with an apple logo on it. From there select Sound, under the hardware section. Click output, select the headphones, select Click input, again select the headphone/mic set. If it is not on the list, then so sorry, i was wrong, you need drivers, which you should be able to get from the altec lansing site.

If this is set and you still cant here, please let me know what system he is using. Is it the in game one from WoW? Ventrilo? If vent he will need the server data etc. from his guild or friend he is trying to speak with. If it is the in game one, just tell him to follow the in game instructions, they are fairly straight forward.

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I had this problem. The culprit, I suspect, is the sound card or integrated sound chipset. In my case, I was using integrated sound on my motherboard. I recommend updating your sound card or motherboard sound drivers.

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Yes you do indeed need to have Vista Drivers, That said sometimes the XP drivers MAY work if they and the software are installed in XP Compatibility Mode. Vista has been a nightmare for us in the Computer repair industry... one can only hope that all driver issues are addressed in any service packs to come? I doubt it tho...It seems a case of out with the old and in with the new...wheather ya like it or not.

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