Question about Samsung CLP-500 Laser Printer

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Samsung CLP-550 - magenta bands

I have a CLP-500 that has been through the first set of toner cartridges and worked fine with the next set too. Now the image transfer belt and the imaging drum have both reaced end of life, so I have replaced them. However I had dark streaks on the background of all prints. So I replaced the black toner and all was fine - all dirty background disappeared. However, if I print a photographic image (for the sake of testing) it gets a band of magenta (ish) colour right down the middle. This is of varying width down the page. I have replaced all the colour cartridges one by one and now have a full new set, but to no effect. So, essentially the printer has: new black, cyan, yellow and magenta toner New imnage transfer belt New imaging drum but although I now have clean prints, the colour band down the middle is unacceptable. Any ideas? Many thanks NickBR

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Re: Samsung CLP-550 - magenta bands - Samsung CLP-500 Laser Printer Printers & Copiers

I have the same problem. Any solution?

Posted on Dec 02, 2009

Re: Samsung CLP-550 - magenta bands

I had the same problem. Its the Imaging Unit. I replaced mine the other day with a new one only to find black marks streaked down the prints.
If you ask for a replacement it should come out fine again.

Posted on Jun 24, 2008

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1 - a zero cost option which works on a CLP-510, and may work on CLP-500.

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If this IS a CLP-510, first make an information confirmation print.
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Look at the counter for the imaging unit, is it a low count confirming that you have indeed replaced it ?
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Check the counters for the toner cartridges, and check the capacity of the cartridge. On a CLP-510 the image counter for the toner is held on the chip on the cartridge (which also identifies the capacity of the cartridge).

There have been some faulty (oiginal Samsung chips), and of course re-manufactured cartridge chips could fail (many re-manufacturers don' test their cartridges before dispatch, they don't have the facility to do so without starting the count on the chip (or 'bowing' the reset fuse on a CLP-500 cartridge). VERY few re-manufacturers can test these cartridges without starting the count.

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