Question about GE WBSR3140DW Top Load Washer

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Washer machine not draining water

Washer will wash/agitate, but when it reaches the rinse/spin cycle it just hums and will not spin and drain out the water.

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  • mariehmh Nov 26, 2008

    My washing machine is doing the same thing and the tub seems really loose also...looser than what it is supposed to be.

  • charles s Dec 03, 2008

    me to whaqt did you do.help?

  • fuzzeebear Dec 19, 2008

    washer will fill with water ,timer will go threw cycles but do nothing , then it drains and not even spin

  • rdfowlerjr Dec 21, 2008

    washing machine does not drain or soin out water

  • ritakhan2002 Dec 21, 2008

    I have a GE toploader and the water is not ejecting.

  • Anonymous Jan 10, 2009

    washer fills but wont go into rinse cycle it turns off

  • Anonymous Jan 19, 2009

    the water will not drain but it will fill

  • drwej Feb 05, 2009

    I have the GE 315 model and I have the same exact problem. This problem just occured on Sunday while washing a medium load of infant clothing. The machine will fill and wash all load levels. When it gets to the rinse cycle, it doesn't drain the water. It clicks and hums like is is trying to but it just won't do it.



    I took my shop vac and emptied the water. Once this was done, the rinse and spin cycle worked immediately with no problem. Remember, this is only after draining the water.



    Before washing clothes again, I decided to run the machine without any clothes. I had no luck. The machine is stuck again at the rinse cycle and will not drain or spin. I called GE and they are coming out on Monday with their expensive fees. I would like to resolve this before Monday.



    Additionally, I have infant clothes that require a machine to get the poop out.

  • Tracie L
    Tracie L Feb 24, 2009

    GE Profile Washer, it will wash the clothes and rinse them but will not spin them. It started gradually and got worse would have a burning sent now it will not spin at all

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The GE serviceman repaired my machine approximately 40 minutes. I paid $189 for the issue to be resolved in 5 minutes. This is no exaggeration.

The serviceman arrived at 2:50pm and finished at 2:55pm. It took another 5 minutes for me to write the check and he was gone.

My recommendation is...
- Purchase the GE service plan prior to calling GE to repair the service. A 1-Year service plan is $40 and 2-Year is $75. It costs $99 just for the serviceman to come to your house.

- Fix the issue yourself. Of course, this only applies if you are handy. I am handy and I tried to fix the problem myself. I just couldn't figure out the location of the access panel.

Solution...
The access panel is on the front. This can be removed in less than 20 seconds. The notches on the access panel is in line with the edging of the washing machine door. To remove, slide in a flat object like a flat-head screwdriver. Wiggle up and down on each side until door comes loose. Lift up door and set aside.

The water pump is on the lower right in the front of the washing machine. If your wash machine has any water in it, you want to use a shop vac to empty it out. The serviceman used a clamp to stop the water from running down. A little water still came out but he used my shop vac to get it up. It was less than a cup full and I had a 1/2 tub of water. Afterwards, he stuck his fingers in the water pump and pulled out the item that was blocking the pump.

Guess what was blocking the pump? The item was my two-month old daughter's sock. He recommends using a washing bag.

Remember this solution is for GE 315 model that is a top load washer. This will most likely work with similar models. I knew my water pump was still working because it hummed during the rinse and spin cycles.

Good luck and I hope this saves you $189 or any other fees.

Posted on Feb 09, 2009

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The problem is easy to fix, take the front cover of your washing machine off, bottom right is the pump. make sure you have all the water u can get out of it out. take the drain hose loose from the pump. ( the drain hose that connects to the tub, not the out going drain hose.) it might be stopped up in the fins of the pump. that is what happened to mine.....hole in a pillow let the stuffing loose in the washer and clogged up my pump at the fin. thanx roger

Posted on Feb 10, 2009

  • rdfowlerjr Feb 10, 2009

    sry i could not help u out before the serviceman got there.

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It is the water pump

Posted on Feb 06, 2009

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Washing machine not draining water

Posted on Nov 25, 2008

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