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My Dell won't boot up when I have my external LG disc drive on

It is a plug and play. I bought it when my internal disc drive became useless due to having lost a disc inside the machine, and subsequently having dug it out. Now the internal doesn't work.I bought an LG plug and play external, and when I plug in my usb port, my computer shuts down. I cannot get it to boot up.Is the problem with My dell computer? Windows XP ? Nero? or the LG external drive?

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  • mengel1960 Nov 22, 2008

    Is there any easy fix other than to take our computer in to have a new internal drive installed?


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Is it that you are not able to boot up when the external drive is plugged in or not at all...
if it is the first case then it is mostly probably because the external disc drive at first when it starts functioning it takes close to 1A of current but the allowed current for maximum current allowed to be drawn as per usb protocol through usb port is 500mA... Linux doesn't care about this over current but windows very much does....

Posted on Nov 21, 2008

  • Anand Srinivasan
    Anand Srinivasan Nov 23, 2008

    The external drive has to be externally powered such that initially it draws less than 500mA from the usb port and draws the excess power needed from the external power source....Care should be taken that the external source doesn't source power into the usb port... the system will be sensitive to that also...


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Welcome to FixYa! How are you doing?

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