Question about Sony STR-DG500 Receiver

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PROBLEM with my sony str-dg500 says error 20 and no sound

Just need help and don't now what details to give being i don't now what you need to now!

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5 Suggested Answers

  • 35 Answers

SOURCE: no sound out of my

Were you playing it at a high volume when it quit playing?

Posted on Nov 21, 2008

BillB-SA
  • 2761 Answers

SOURCE: How can i use Sony 5.1 Receiver STR-DG520 in India (120V to 230V)

Sorry, but according to Sony this set operates only on 120 volts at 60 hertz. As we have no real need for up converters here in the USA, I cannot recommend one for your application. The best course would be for you to visit one of your local electronics stores and provide them with the specific current requirements. I'm certain that an appropriate converter is available in your area.

Bill

Posted on Aug 21, 2009

Testimonial: "Thanks,"

  • 88 Answers

SOURCE: My Sony STR-DG500 wont turn on just clicks once and nothing.

Sounds like faulty psu (pwer suply unit) Amp is going into protection mode. Disconnected all speaker and av wires (only power) turn up volume and see if it stays on. If not psu, sounboard or volume function faulty. If on, connect one speaker L or R. Go to tuner mode to tuned radio station an listen for sounds. If on, connect speakers and av cables one by one and test each one on its own until amp switches off, Investigate from there were problem is. Make sure speakerwires is not shorting out.

Posted on Aug 29, 2009

  • 52 Answers

SOURCE: I HAVE A SONY RECIEVER STR-DH700, I get no sound

make sure the FM antenna is connected and in a good place then check to see if the A-B speaker selector is selected properly.check to see that the sound field is set properly, My 800 allows for several different options and if your speaker wires are reversed or not in the correct position front left at front left etc it will not send the signal to those speakers. try using the TEST TONE feature if you have one it will send a signal to each speaker in sequence (LF< C< RF<in order) it will go all the way around to see if they are connected properly, that way you can tell if they are connected at all or in the wrong spot on the back interface. I dont know if that is what you meant by AUTO CAL, but that is a seperate feature when you use the connected mic to determine range, height and distance to the position in the room you are most likely to be seated for optimal sound.

Posted on Nov 29, 2009

  • 1 Answer

SOURCE: no sound from Sony STR-DH500 when playing dvds with HDMI

no sound via hdmi cables, you must use optical or coaxial

Posted on Dec 18, 2009

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Related Questions:

1 Answer

PROTECT MODE


usually means a short in the amp section. Needs to be repaired before it will turn on properly

Nov 17, 2013 | Sony STR-DG500 Receiver

1 Answer

"protection", no sound. What happened?


Usually means there is a short in the amp. Would have to go in for repair.

Jan 17, 2013 | Sony Str Dg500 Stereo Receiver Digital...

1 Answer

On my sony STR-DG500 Receiver only the video 2 output works for video. I can hear all aother modes but no picture. Any guesses?


Double check all of your connections and settings on the receiver. You might also try resetting the receiver.

Aug 02, 2012 | Sony STR-DG500 Receiver

1 Answer

Sony receiver says protect


Please see the link below for an explanation of protect mode. For your specific unit, the problem is most likely shorted output transistors. Expect a parts cost in the $40 range.

Please update this if you have any further questions.

Dan

Link: http://www.fixya.com/support/r5390728-protector_means

Feb 11, 2011 | Sony STR-DG500 Receiver

1 Answer

I recently purchased a new Samsung Blue Ray player. My previous Sony DVD player used the blue,green, red cords plugged into DVD imput, and I used Coaxial for sound. The Blue Ray only uses HDMI, which the...


Optical carries only 5.1 sound, no video. HDMI carries both video and sound. If your receiver doesn't have HDMI, check your TV for optical output. You can go BluRay to TV via HDMI, then TV to receiver via optical.

If you don't have optical out on your tv, you're going to need either a receiver with HDMI or a BluRay player with component output (blue, green, red).

Dec 06, 2009 | Sony STR-DG500 Receiver

1 Answer

I HAVE A SONY RECIEVER STR-DH700, I get no sound


make sure the FM antenna is connected and in a good place then check to see if the A-B speaker selector is selected properly.check to see that the sound field is set properly, My 800 allows for several different options and if your speaker wires are reversed or not in the correct position front left at front left etc it will not send the signal to those speakers. try using the TEST TONE feature if you have one it will send a signal to each speaker in sequence (LF< C< RF<in order) it will go all the way around to see if they are connected properly, that way you can tell if they are connected at all or in the wrong spot on the back interface. I dont know if that is what you meant by AUTO CAL, but that is a seperate feature when you use the connected mic to determine range, height and distance to the position in the room you are most likely to be seated for optimal sound.

Nov 29, 2009 | Sony STR-DH700 A/V Receiver

1 Answer

My Sony STR-DG500 wont turn on just clicks once and nothing.


Sounds like faulty psu (pwer suply unit) Amp is going into protection mode. Disconnected all speaker and av wires (only power) turn up volume and see if it stays on. If not psu, sounboard or volume function faulty. If on, connect one speaker L or R. Go to tuner mode to tuned radio station an listen for sounds. If on, connect speakers and av cables one by one and test each one on its own until amp switches off, Investigate from there were problem is. Make sure speakerwires is not shorting out.

Aug 29, 2009 | Sony STR-DG500 Receiver

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