Question about Sony STR-DG500 Receiver

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No sound out of my sony receiver str-dg500 worked up until like 10 mins ago and now i have no idea what to do!

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Were you playing it at a high volume when it quit playing?

Posted on Nov 21, 2008


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usually means a short in the amp section. Needs to be repaired before it will turn on properly

Nov 17, 2013 | Sony STR-DG500 Receiver

1 Answer

"protection", no sound. What happened?

Usually means there is a short in the amp. Would have to go in for repair.

Jan 17, 2013 | Sony Str Dg500 Stereo Receiver Digital...

1 Answer

On my sony STR-DG500 Receiver only the video 2 output works for video. I can hear all aother modes but no picture. Any guesses?

Double check all of your connections and settings on the receiver. You might also try resetting the receiver.

Aug 02, 2012 | Sony STR-DG500 Receiver

1 Answer

Sony receiver says protect

Please see the link below for an explanation of protect mode. For your specific unit, the problem is most likely shorted output transistors. Expect a parts cost in the $40 range.

Please update this if you have any further questions.



Feb 11, 2011 | Sony STR-DG500 Receiver

1 Answer

I recently purchased a new Samsung Blue Ray player. My previous Sony DVD player used the blue,green, red cords plugged into DVD imput, and I used Coaxial for sound. The Blue Ray only uses HDMI, which the...

Optical carries only 5.1 sound, no video. HDMI carries both video and sound. If your receiver doesn't have HDMI, check your TV for optical output. You can go BluRay to TV via HDMI, then TV to receiver via optical.

If you don't have optical out on your tv, you're going to need either a receiver with HDMI or a BluRay player with component output (blue, green, red).

Dec 06, 2009 | Sony STR-DG500 Receiver

1 Answer

My Sony STR-DG500 wont turn on just clicks once and nothing.

Sounds like faulty psu (pwer suply unit) Amp is going into protection mode. Disconnected all speaker and av wires (only power) turn up volume and see if it stays on. If not psu, sounboard or volume function faulty. If on, connect one speaker L or R. Go to tuner mode to tuned radio station an listen for sounds. If on, connect speakers and av cables one by one and test each one on its own until amp switches off, Investigate from there were problem is. Make sure speakerwires is not shorting out.

Aug 29, 2009 | Sony STR-DG500 Receiver

2 Answers

Lock up

It probably is but may require a service person to physically open the unit up and do some testing/repair work which can be expensive if you dont know somebody or have the skills yourself.

Nov 08, 2007 | Sony STR-DG500 System

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