Question about Xerox XG-91D 19" LCD Monitor

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Screen goes blank also.

Hello, recently my Xerox 19-inch LCD Monitor screen just went black. When I power it up the blue power light will be solid for approx. 5 secs and the screen will light up greyish-black, then the screen loses all light and the power LED flashes.

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  • lunatm Mar 15, 2009

    Hey I've got the exactly the same problem as you, guys, but i have XA7-19i monitor, and the DOWN button doesn't work as reset button, i have tried all the buttons.. it takes effect only on MENU button, but no picture just few red,green,blue lines. Earlier i had the same problem but it fixed itself (it was working 3months perfectly) but now its black again and nothing seems to be helpful..



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The thing with removing the power from the back of the monitor and holding the Down Button down whilst plugging back in the power does work. My 19inch Monitor was having the same sort of problem. White lines would appear as I turned on the monitor. I did the hard reset on the monitor and it works! I was awed and amazed.

Posted on Nov 26, 2007

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I am in the UK.  I had the same problem.  Bought it from PC World with one years cover. 2 years later broke.  PC World didn't want to know, but could do me a good deal on a new one.  After trawling the internet and looking for reviews of the monitor I found out that there is a Manufacturers 3 year warantee on it.  Contacted Goodies Enterprises of Bedford and they could fix it for 56GBP, including shipping.

Very good communication with them - thank you Velma - and it took less than 2 weeks to get it back (next day delivery once it's fixed).  Fingers crossed it's sorted.

Posted on Oct 31, 2007

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I have an XG92-D with this same problem. I took the suggestion of unplugging the monitor, holding the down button while plugging the monitor back in. Then I turned the power back on, and my monitor now works again! Thank you.

Posted on Sep 22, 2007

I have seen this on two 17i's now - I tried a 'DIY factory reset' (i.e. I guessed and tried several buttons until it worked !). All I did was pull out the power cable, hold down the 'down' button on the screen whilst plugging the power back in. This has cured this on both screens (including the one I'm using now !). I have no idea if this is a proper Xerox function, but it worked for me twice. The problem I was having (in case yours is different) was the screen would power up and display normally for about five seconds, then go black. Hope this helps !

Posted on Jun 20, 2007

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I too have an LCD Xerox - it worked fine for a while, then kept going blank and going onto standby. Unplugging and reconnecting from both pc and power seems to reset it. It hadn't happened for months but started again the other night when it occurred to me that I had just downloaded MS security updates - I've removed the ones that I downloaded just before it started happening again and the problem seems to be solved. Hope this helps someone.

Posted on May 27, 2007

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