Question about Vacuums
First things first. It's only the second time you have used the machine, so it must be fairly new. If you have a receipt and the unit is less than a year old you should take it to an authorized Bissell repair center and have the machine inspected under warranty.
Otherwise, The jets on this unit clog easily, there are two of them and you can locate them under the recovery tank towards the front of the machine, and blow them out with an air compressor. To prevent the jets from clogging in the future make sure to flush all shampoo out of the machine with clean water when done using it. That is most likely your problem.
If it is leaving black streaks on your carpet it could be coming from a burnt belt or melted brushroller part, in which case inspect the belts and brushrollers and replace the damaged pieces.
I hope this helped
Posted on Nov 21, 2008
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Posted on Jan 02, 2017
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