Question about HP OfficeJet 7410 All-In-One InkJet Printer

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My IBM Laptop will not accept the HP Officejet 7410 software

I have been trying to load software into my IBM laptop with XP OS for the HP 7410 but everytime it gets part way completed a message box comes up with D:setuphpzpr101.exe-mpreloadproductsdrivers across the top and says ACCESS DENIED Cleanup Process removing unnessesary programs and then takes it all back out and make me reboot the computer. I have tried removing everything HP and reloading but same thing happens. Any advice would be greatly appriciated. Thank you very much.

Lee Stilwell

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Have you try downloading the drivers/software from HP's web site. here is a link to HP 7410 site.
On the bottom of the list is a removal utility. Download and run it, then download the driver/software from the same page.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=391195&prodTypeId=18972&prodSeriesId=391193&swLang=8&taskId=135&swEnvOID=228


Copy and paste the whole link into your browser.
Let me know how you do,
If this helped , please rate it. if not, I'll research it some more.

Joe

Posted on Nov 21, 2008

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