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There are two ways to overcome this uneven drip of coffee into the cup.
1- Make sure the machine is placed on a level counter top. The coffee drips as a gravity flow. Machine placed on a tilted surface will allow coffee flow more on the tilted side.
2- It appears the coffee faucet outlet has not been cleaned/flushed with any coffee cleaners or descaling solution. Clean the coffee outlet as following:
* Prepare two or four cups of Baking soda solution.Fill the Baking soda in water tank and make few espresso, using the preground cycle.
** Then use two to 4 cups of descaling solution and repeat the process making several espresso.
There are instructions on youtube for the proper procedures to clean a Keurig. If you ever ran anything but clean water through the coffee maker, like reheating a cup of coffee the grinds in the bottom of the cup clog the system. Watch the video it is usually done with a small paper clip.and vinegar
As the coffee is
dispensed, it is normal to have some residue left in the tubing and spouts. It
is the reason that the machine will require cleaning on a regular basis using
the Jura tablets that dissolves the coffee film. In the case the spouts get clogged, the
best approach would be to dismantle the spout assembly. Since it may not always
be possible, I found that filling a cup with a coffee cleaning solution such as
Puly Cleaner (pulycleaner.co.uk) and having the spout dip in the solution
overnight can help. Probably that dissolving a Jura cleaning tablet in a cup of
warm water would provide similar cleaning power.
Dismantling the spout is
rather straightforward. You start with removing the front logo by rotating it
counter-clockwise. Behind it you will find a T15 Torx screw. Removing it will allow
removal of spout cover by pulling the top part lightly towards you and then
sliding it down below the spouts. Grab the spouts by the sides and wiggle
downwards until it comes loose. You can now clean the spouts but will most
likely need to soak it. See the video showing removal of the spouts @ youtu.be/9QlRGY0eX3s
The drip spout may be clogged. Easy fix, just poke through it with something like an ice pick or even a paper clip. Also, you may be using too much coffee grinds which could slow down or stop completely the flow of water.
I have a Jura Impressa F7 that had the exact same issue. To solve it was pretty simple. Try and make a cup of coffee, and while the machine is trying to pump the coffee thru the spouts, grab the chrome handle on the spout and vigerously move it up and down rapidly. You should notice small grounds of coffee dislodge and follow the stream of coffee into your cup. If you do this a couple of times, you will be able to clear the trapped grounds within the spout. Hope it works for you as well as it worked for me.
There are other makes and models with carafes that do the same thing. One tip I saw on tv, though not for this particular brand, said one cheap fix was simply to smear the tiniest trace of vegetable oil or shortening on the pour spout. What is happening is that the liquid wants to cling to the pot. It doesn't like letting go of the surface. But water-based liquids readily let go of oiled or greasy surfaces.
I have a Stay and Go. I had the same problem. I tried this technique, and it worked immediately. Two issues I imagine folks will have with this is, it doesn't last (after a few cups, the hot water has cut the oil off the spout) and they will not like the idea of oil or shortening in their coffee. But the amount you need is so small, I never saw a trace of oil or grease in my coffee cup at all.
It does work, but... perhaps a different spout design or material would be better? Don't designers know about such problems?