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My computer won't reboot, but I got a window to pop up telling my how to repair my computer. However it requires a disk and my laptop did not come with one. How can I repair it without this disk it didn't come with?

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  • compuwayne May 11, 2010

    What brand, model, and year computer do you have?

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    what does it say on screen and what operating system are you using?

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Do you made a recovery disc...?

Posted on Nov 21, 2008

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Electricity went out. rebooted computer. monitor screen is blank. when I press the input button on monitor, the sign on screen pops up for a sec then blank again


Try removing the power cord then press and hold the power button for 30 seconds. Put the power cord back in the try rebooting.

If it fails try to run the Check Disk Utility.

To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

May 03, 2012 | PC Desktops

Tip

Windows error--"file c:\windows\system32\config\system missing"


This could also make reference to the files sam, software, security, or default. This error is caused by one of the registry hives becoming corrupt. To fix this, you can try the easy way first: using a Windows installation disk, boot from the CD or DVD and navigate to the "repair" option. This varies a bit depending on the operating system. In Windows XP, you will be asked if you wish to repair the computer using the recovery console. Windows Vista and 7 are a little different—asking if you wish to repair your computer. Your task is to get to the command prompt, so choose that option in Vista and 7.
Once you get to the command prompt (C:\>), type CHKDSK. Ttype CHKDSK /R. This will scan your file system for errors and just may fix the problem. Once it is finished, reboot the computer and see if the problem persists. Many times, you will succeed.
If this doesn't work, you may have to reboot from the startup disk and do a Windows repair or reinstall (the choices depend on what system disk your computer manufacturer has provided). The prompt for the Windows repair will come after you answer the question asking if you wish to use the recovery console and you choose not to do that. You will have to press F8 to accept the terms and conditions and then you should be asked if you want to repair a Windows installation. Choose that option and you can do a repair. Once you choose this option, you must select the copy of Windows to repair (normally choice #1). It will ask you for the administrator password. If there is no password, just hit RETURN. If there is a password, enter it. If you don’t know it, proceed to the next step, below.
It’s possible at this point that your computer manufacturer’s disk will not allow this option. It may want you to only install a new copy of Windows. This is OK to do, and if you choose it, be sure to tell the computer to install it by leaving the file system unchanged. What will happen is that you’ll have a new Windows installation, your data will be intact, but you will have to reload your programs.
We’ll cover the repair of the registry hives in another tip.

on Dec 30, 2009 | PC Desktops

1 Answer

Not reading an operating system


First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

Apr 06, 2012 | E-Machines eMachines Desktop PC

1 Answer

My sony vaio laptop went a black screen with a white hyphen in the upper left hand corner. It will not cut on and will not reboot


The most-likely cause is a malfunctioning (or even "dead") disk-drive.
Without the disk-drive, Windows cannot be loaded into your RAM.
So, what you get is that "lonely" underscore character.

Find a Microsoft Windows XP "installation" CD-ROM.
Insert it into your CD-drive.
Hold down the ON/OFF button until your computer turns off.
Press the ON/OFF button, to start-up your computer,
and tell your computer to boot from the CD-ROM device.
If it does boot, then the rest of your computer (excluding the disk-drive) is working fine.

Replace the disk-drive, and reinstall Windows, to "revive" your computer.

Nov 06, 2010 | PC Desktops

2 Answers

I think I went to a virus riddled website. My computer shut down. Now when I restart it, it comes on for a few seconds and a blue screen pops up and tells me Windows is shutting down to prevent damage. How...


avg makes a down-loadable boot disk download this and burn to disk select your dvd/cd as your first boot device then and follow on screen prompts. the virus as corrupted the MBR (master boot record ) that may have to be repaired after the virus is removed

Oct 21, 2010 | PC Desktops

1 Answer

I have an E-Machine desktop PC that is failing to boot. It is running on windows 2000. When it starts booting, it says that one of the files needed for booting is missing. It further tells me to run a...


Windows 2000mag-glass_10x10.gif boot disks allow you to by-pass damaged Windows 2000 operating system files to get your computer up and running in a solid, stable configuration. You simply tell the computer to access the Windows 2000 codes necessary for start-up from your floppy disk drive rather than the hard drive. Creating the set of four boot disks is specific to this version of the operating system
  1. Step 1 Insert the Windows 2000 Professional CD into your computer's CD-ROM drive. Insert a formatted, blank diskette into the floppy disk drive. Have three additional formatted, blank diskettes standing by.
  2. Step 2 Click "Start" at the bottom left corner of your computer screen to open the start-up menu. This lists the start-up actions available for Windows 2000. Select "Run." The program then asks you to designate the drive, program, folder or file you want to open by either typing the destination or clicking "Browse," to select the destination from the Windows 2000 directory.
  3. Step 3 Click the "Browse" button at the bottom of the pop-up window. The PC's hard drivemag-glass_10x10.gif directory window appears.
  4. Step 4 Browse the computer's hard drive directory and select the CD-ROM drive to designate it as the destination you want to open. Click "OK" to open the CD-Rom drive. The folders and files saved on the Windows 2000 CD now appear in the directory format.
  5. Step 5 Select the "Bootdisk" folder. A directory of files appears.
  6. Step 6 Double-click the program file "Makeboot.exe," then click "OK" to launch the Windows 2000 boot disk maker program. The program checks that you have a formatted diskette in the floppy disk drive and then begins to make the boot disk.
  7. Step 7 Watch your screen as the process of making the boot disk progresses. The boot disk for Windows 2000 requires four diskettes. The program cues you to remove the first diskette and insert the second, and so on until all four diskettes are created and the boot disk making process is finished.

Nov 15, 2009 | E-Machines eMachines Desktop PC

1 Answer

On boot up laptop states it can't find the operating system


this sounds like you need to repair the boot sector. this usually happens when a hard disks boot sector becomes corrupt or damaged. to fix this you must use the windows install disk to install recovery console. put the disk in the CDROM drive, reboot, (you may need to press F2 upon bootup to enter setup and choose to boot from the CDROM instead of HDD) once computer is configured to boot to the CD drive reboot and choose "repair" when prompted by the cd. once the repair prompt is up you must run the 'fixmbr' command which will copy boot files back to your computer. hope this helps. please rate me and thanks for choosing enterprise computing solutions.

Oct 06, 2009 | E-Machines eMachines Desktop PC

1 Answer

I cannot get my gateway gt5028 to reboot,, i have no disc,, people tell me yiu can reboot and get computer back to normal without one,, help!!


there are 2 things about reboot that is the reboot from the bios or reboot from the windows... if you mean you can't reboot and there are no hard disk as your primary hard disk try to check if the bios detected the hard disk. by pressing Delete key when you start to reboot the computer... make sure there are someone with you who knows something about the computer BIOS. if not keep in touch.. in Main menu in BIOS you will find If the computer detected the hard disk, if not detected try to check the IDE/SATA cable or Power Cable of your hard disk. Check if that hard disk is the first boot in the Boot section of the BIOS, if not then change the Hard Disk as your first boot.. That will help you boot your computer properly in windows..

Dec 05, 2008 | Gateway GT5028 PC Desktop

1 Answer

Hi when starting up the laptop a screen comes up saying 'configuring updates stage 3of3 - 0% complete Do not turn off your computer. then it seems to restart and the same happens again. ca you...


Use your OS disk to access the Vista repair tools.
Even for those without an OS disc, Vista has repair tools built in.

To access them, boot the computer, but when you see the “Microsoft (C)” with the moving lines, hold the power button until it shuts down. Now windows thinks it didn’t boot properly, and when you turn it back on, you should get the option to run Windows Startup Repair.

Choose this. When it loads, cancel the scan it starts (it won’t find anything anyway), and choose the text on the bottom that says something like “Show advanced repair options.” which should get you to a command prompt option. (Some folks are saying that it asked for the user, and they changed from the Administrator to their user account in order to get access to a few more tools, including a command prompt where you can run fixes).

You can also get to a command prompt via holding down, or repeatedly clicking, F8 as the computer begins its reboot. - select safe with command line.

note that this may take a few runs through the reboot F8 routine as my initial runs still ended up with the forever loop. Which is why the OS disk route - if your machine came with or you later bought such a disk - is preferred. If you are lucky ebough to have a restore point established, that option appears to work on a little less than half the machines I've run into.

Once you have the command prompt the need is to remove a file “pending.xml” that is causing the forever loop Instead of deleting the “pending.xml” files from the c:\windows\winsxs folder I renamed it, so that it can be put back later if needed.

This seemed to do the trick for me. But if it still hangs on "Stage 3 at 0%" with reboot and hang again forever cycle continuing, just do a repeat of the F8, and select safe mode w/networking. Stage 3 may well continue and finish normally (it didn't for me) but in any case after the second "safe" reboot a boot to normal windows was possible for the folks I was helping.

Nov 09, 2008 | PC Desktops

1 Answer

I have a Gateway Desktop PC.(831GM) I used Internet Explorer as my browser and now I can't access it. My ISP is Verizon and they tried to re-set my computer to the original default settings but we still...


You may need to put your model number in gateways website and download the drivers to a thumb drive or burn to a cd before attempting this.

The fastest resolution to this problem is to take a respective windows disk (make sure you check your key on the side of the tower and see if it says xp home or xp professional) whichever you have get a windows disk the same as this and boot from the windows disk first it will ask you if you want to boot from cd press any key do so. then it will load drivers. it will then ask you if you want to load the recovery console or if you want to install windows, press what key it says for installing windows. it will then check for previous versions of windows xp on the computer. eventually it will pop-up with a license agreement, press F8 to accept. then if you used the appropriate disc (XP or PRO) it will then ask if you want to repair the previous installation of windows. press r for repair. it will then begin the repair copying files then rebooting. do not remove the disc and do not hit a key when it asks if you want to boot from the cd rom at this point. it will do it's thing for about 2-5 minutes. at this point it will ask for a license key which you will type in from your key located on the outside of the case. hit enter it will continue, if it has a question about network settings tell it to use defualt. if any other pop-ups appear between now and reboot cancel the pop-up. it will reboot and again do not boot from the cd let it time out, and done you will be in windows xp. install all drivers needed and run automatic updates if auto updates do not work google: automatic update repair batch file. there are a few out there that will auto clear the cache for updates. after running it for a while and a couple more reboots then updates will function properly.

Jul 02, 2008 | Gateway PC Desktops

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