Question about Maytag Neptune MAH6500A Front Load Washer

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MAH6500AWW sounds like a jet during the spin cycle!

I purchased my maytag neptune washer and dryer (washer model # MAH6500AWW) in nov 2006.
it currently sounds like a jet is coming into my home when the spin cycle is on.
i had a maytag/whirpool technician to my home today (nov20/08) and much to my surprise the repairs are going to cost me more than i paid for this "top of the line" unit.
outter tub $535.81--spinner assembly $144.89--spinner support $148.03--washer $5.04--lip seal $47.23+$180.00 in labor==$1244.12
this unit is 2 years old and it's going to cost me more to repair it than i paid for it only 2 years ago!!
i know i'm not the only 1 that has had this problem and Maytag has pretty much told me.....i'm outa luck!!
i thought by purchasing this "top of the line" unit and with it being a Maytag that i would get longer than 2 years out of it....clearly i was wrong.
i do not recommend any Maytag appliance because they don't stand behind their products!

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  • Anonymous Nov 28, 2008

    I have exactly the same problem you have, and am getting the LR error code. Technician just told me it will cost more to fix it than replace it! Unbelieveable. It was purchased new in Nov 05

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3 Suggested Answers

milten1
  • 1304 Answers

SOURCE: Maytag Neptune Front Load Washer Model MAH4000AWW low last spin

two problems here,
your shaft seal is running on its last leg
the sound is unmistakeable and always described the same...
the water issue, you probably have a trickle leak through the cold water valve
the mixing valve is quite an easy repair, but I would have to say with all honesty, it probably time for a new machine
the hub seal is a tub replacment call
2 hrs of labor if hes good
and the tub runs around 500.00 dollars
sory for the bad news

Posted on Oct 10, 2009

  • 274 Answers

SOURCE: Maytag washer (model PAVT244AWW). Won't spin.

Its the clutch ,And it sounds like it time for a new washer,the clutch is expensive and washer are cheap try a second hand store that sale scratched or almost new machines

Posted on Jul 05, 2010

Testimonial: "Response was helpful to figure out our options!"

oldTech2332
  • 2341 Answers

SOURCE: Maytag Washer Model LAT9416AAE -

Hello,
The usual charge when i have repaired that is around $375
in addation to the seal a tub bearing would be required since the seal has leaked it very likely has rusted the bearing. To replace those both the inner and outer tub have to come apart,the breakdown would be
Parts--$150
Service Fee $75
Labor $100

labor and service fees vary from company to company and that is probably low,yet it is a great washer and may be well worth investing in to repair

Posted on Aug 06, 2011

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag Neptune stacking washer, model #MLG2000AWW, sounds like a jet engine warming up during spin cycle. Otherwise it is quiet and works well. Is a main bearing going out? Is it something I can fix...


you can but it wouldnt be economical to fix it if it sounds like a jet it is yr rear bearing and although the part might be only 60 dollars the amount of time it would take someone to do the job correctly is about 2-3hrs if you can do the job yourself then you would save on a large labor bill ive seen some techs price doing this job at starting prices of 400 you can find the part at marcone appliance parts if you choose to do the job yrself hope this helps

Jul 18, 2010 | Maytag Washing Machines

1 Answer

I have a maytag neptune washer and the spin cycle is really loud is that normal. Kinda like a jet engine but it is complete level we checked?


you have described the noise from a front load washer in the spin cycle to a "T", it definately does sound like a jet engine. if it ain't broke...don't fix it!!

Oct 27, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag Neptune Front Load Washer Model MAH4000AWW low last spin


two problems here,
your shaft seal is running on its last leg
the sound is unmistakeable and always described the same...
the water issue, you probably have a trickle leak through the cold water valve
the mixing valve is quite an easy repair, but I would have to say with all honesty, it probably time for a new machine
the hub seal is a tub replacment call
2 hrs of labor if hes good
and the tub runs around 500.00 dollars
sory for the bad news

Oct 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytage MAH6500AWW Overloaded washer now leaks when filling


since you can drain it
take off the back and watch what happens when u turn it on
i believe you make have a loose drain connection

Oct 09, 2009 | Maytag MAH6500 Neptune Front Loading...

1 Answer

Extremely loud noise during spin cycle of my Neptune dryer--just started happening in the last month. The dryer is probably 7-8 years old, so it's not the newer Neptune model.


Hi,
Here is a tip that I wrote about dryers and noises...

It will help you determine what is happening there...

Dryer Repair Squeaks, Grinding, Clicking and Knocking Noise


heatman101

hgd76

Jun 26, 2009 | Maytag Neptune Washer

1 Answer

MAYTAG MAH6500AWW-WASHER WILL NOT AGITATE/SPIN


Hello,

Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new 12002039 motor conversion kit which includes the motor, motor control board and the wire harness.

See http://www.neptunehelp.com/index_files/Page667.htm.

This kit takes about an hour to install.

Don't forget to replace your door latch wax motor. See www.neptunehelpsong.com to hear a funny song explaining the faulty door latch failure.

Feb 07, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

MAYTAG MAH6500AWW-WASHER WILL NOT AGITATE/SPIN


This is a frontload Neptune. I think you will find that the motor control located in the bottom right front of the cabinet is bad.

Feb 07, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

Maytag Neptune model # mah6500aww: makes banging noise and causes machine to move


A loud banging sound in the pipes is usually caused by a water hammer effect. Water hammer sounds are caused by a valve closing in the system, and yet the water in the pipe is still flowing because of its kinetic energy. The banging happens as the water hits the valve that prevents it from going any further. If the kinetic energy is great enough, it can actually cause a pipe to burst or explode at the end. If a valve is closed near the beginning or in the middle of a system, the water keeps flowing after that point, and it can actually create a vacuum. This vacuum can cause a pipe to implode if the stress is too great. Roaring type noises may be coming from a spin bearing. This bearing probably had the grease washed from it because of a tub seal leak.
Squeaking sounds in a new washer are usually caused by the new parts getting broken in, and will usually go away after several washes.
The sounds of water gurgling, slurping, or sloshing during a spin cycle are usually caused by the drain pump pushing the water out of the washer tub.
Too much water pressure can cause a whistling or squealing sound. Adjust the hot and cold intake water valves to relieve this sound.
Metallic clinking sounds during spin or agitation may be the result of drive train components meshing during speed changes or after a pause.
Swishing or swooshing type of sounds may be caused by water and suds trapped between the tub and basket during a spin cycle, and will usually clear up as the water is drained from the washer

Jul 29, 2008 | Maytag MAH6500 Neptune Front Loading...

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