Kenwood KRC-X858 Cassette Player Logo

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Posted on Nov 21, 2008
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Faceplate stays half opened, half closed will on not turn

If i take the faceplate off it will close

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  • jcbismyson Jan 06, 2009

    I HAVE THE SAME PROBLEM AND IT IS DRIVING ME NUTS!

  • Anonymous Jan 23, 2009

    Hey guys did you find the solution for this one? I have the same problem

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  • Posted on Dec 06, 2009
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I have the exact same problem. I called the Kenwood tech line and the tech reported that the ribbon cable is probably broke. It is the flex cable between the head unit and the rotating face plate. He said it's not an expensive fix but we would need to mail it to a service center if you're like me and not near one. I just replaced mine with a new unit. It was about time anyways.

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I have the DEH-P6800MP. When i hit the eject button the faceplate opens but the cd will not eject. The eject mechanism does not even engage at all. After about 5 seconds the faceplate closes about a half...
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Tray won't close
Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.
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Dec 16, 2010 • Microsoft Xbox 360 Console
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Xbox 360 Console: My xbox 360 will keep opening its tray and it won'...
The very first thing, I would suggest you is to check the CD cover, as sometimes labels on CDs prevent tray to close.
If that does not work then do the following.
Remove disc from the tray, make sure the faceplate is on correctly.
The faceplate is the plastic piece on the front of your console.
• Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.

• If you find that the faceplate is the problem, please contact Xbox customer support to order a replacement faceplate.

If this does not resolve your issue, please try step 3 and other steps from following link.
http://support.xbox.com/support/en/us/xbox360/kb.aspx?ID=907590&lcid=1033&category=hardware
If you wish you can also use following link of interactive troubleshooting wizard, which will assist you to narrow down on the issue.
http://support.xbox.com/support/en/us/Solutions/wizardhost.aspx?wizardid=xdds
This solution is absolutely free. If your issue is still not resolved, please feel free to ask.
Please rate and give your feedback.
Thanks :)






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Kenwood KDC-X717 - Facplate opens when powered on, stays open. No display.
I've had this problem before. The ribbon cable needs to be replaced. They wear out every few years. Take it in for service. Or do you want to sell it? I need the face plate for mine.
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Wire braid out to the faceplate has got a parcially broken wire on it. Sony referes to it as a flexible circuit board. Part can be purchased from sony directly, an on a one to 10 scale to replace about a five.But it does involve taking your radio apart. So if you are handy at electronics. you can look it over. If you have doubts let a professional do it.
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