Question about GE JE2160 Microwave Oven

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Arcing inside microwave after small fire

I have the ge profile microwave je2160...my grandson put a metal hot wheels car in the microwave and turned in on...car burned...we got the car out...cleaned the soot up with soap and water...but when we turn the microwave on it continued to arc....is there any chance in fixing it...i guess what i get for paying over 300 for a microwave

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Quite often this is due to carbon, grease, or food particles stuck somewhere in the cavity of the oven or stuck on or behind the waveguide cover.

The waveguide cover (also called a spatter shield) is usually about the size of a playing card and often held in place by a plastic rivet.

It can be fragile, and the metal edges of the oven behind it can be sharp, so be careful!

The cover and the metal behind it should be cleaned with a mild, non-ammonia cleaner.

If the cavity metal of the oven is chipped or charred, it will have to be sanded smooth and clean and dried thoroughly.

Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

If your waveguide cover is burned, it will need to be replaced. It provides important protection for the magnetron.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 24, 2008

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It may be a stuck relay on or other problem on the control board.

We repair these on a regular basis for customers nationwide with our guaranteed $39.95 service.

It's possible but not likely that you have a bad door swith or door switch mount.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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If it's under warranty, I would contact GE Customer Service at http://www.geappliances.com/service_and_support/contact/

If not, then I would suspect a bad door switch or a problem on the control board.

We repair these control panels on a regular basis for customers nationwide with our guaranteed $39.95 service.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
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Please write back with your brand and model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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