Question about Everex StepNote NC1500 Notebook

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Laptop is on but no screen and no response to any actions

The computer is on, the fan blows, the wireless indicator is lit, but it does nothing. It charges, however, it doesn't indicate its charging. Stepnote 1502 less than a year old. If I could get something on screen, it would help. Plugged into Different monitor but still nothing but black screen.

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  • chryvine Nov 21, 2008

    tried that when hooked up to other monitor but nothing. It just sounds like its on and does nothing. When the problem first arose, it would take a long time to boot then go black and nothing. Now it doesn't appear to boot but sounds like it is.

  • chryvine Nov 21, 2008

    Hard drive only lights up a quick flash when first turned on, then nothing from it. doesn't really sound like booting now that I listen closer, just fan on.thinking hard drive or motherboard but thought I would definately get motherboard singing if it was motherboard.

  • chryvine Nov 21, 2008

    yes.

  • Lee Hodgson
    Lee Hodgson May 11, 2010

    did you use the Fn + one of the F keys to switch between monitors?

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  • Everex Master
  • 4,806 Answers

It does not sound like inverter has failed because you are using the correct method to switch screens, if the hard drive indicator is flashing/blinking that seems ok too.
latops are supposed to beep when there is hardware failure to give us engineers an idea of the problem, you haven't mentioned that, but i know there is hardware by the description.
start by taking the ram out, this could be faulty or disslodged and the machine sounds like boot but no display, clean the contacts on the ram with a pencil eraser (they work best) and dust off the rubber with a dry clean cloth, make sure there is no build up of dust there the ram slots, if you have more than 1 ram module try them one at a time.
see what happends

keep me informed please


regards

Posted on Nov 21, 2008

  • Lee Hodgson
    Lee Hodgson Nov 21, 2008

    motherboards are silent, its the other devices which are noisy, did you remove the memory and clean it like mentoned above?

  • Lee Hodgson
    Lee Hodgson Nov 21, 2008

    remove the battery and try on AC power only, if still no joy remove hard drive, try again, if still no joy after that the problem would seem to much more serious

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