You may need a driver. Download it from the manufacturer's website. Or; right-click on MY COMPUTER icon, choose PROPERTIES, then click on the DRIVER tab, and click Update. Windows should install on or tell you that the one you have is ok.
IF that does not solve it; these disks notoriously ****... (die alot) it could be your drive. I have had 4 maxtors drop dead on me. Try your drive on another computer; if it is not recognized there; then it is your HDD- hope it's in warranty.
If another computer CAN recognize; then go back to DEVICE MANAGER and right click all your USB connections (under serial bus controllers) one at a time and UNINSTALL. DOn't worry about the warnings, just UNINSTALL. DO NOT DELETE!! Restart your computer; and WINDOWS should reinstall them for you. Try plugging in your drive again.
IF no worky- its dead or your USB cable is old. Try a new USB. My money, if it is a Maxtor, is it is croaked. You will need to either pay through the nose to get your files recovered; or find someone who knows how to take it apart; install it into a desktop bus internally and copy your files from there.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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The Code 10 error is one of several Device Manager error codes. The Code 10 error will almost always display in the following way: "This device cannot start. (Code 10)" Details on Device Manager error codes like Code 10 are available in the Device Status area in the device's properties: How To View a Device's Status in Device Manager. Important: Device Manager error codes are exclusive to Device Manager. If you see the Code 10 error elsewhere in Windows, chances are it's a system error code which you should not troubleshoot as a Device Manager issue. Cause of the Code 10 Error A Code 10 error is generated when Device Manager can't start the hardware device, a situation usually caused by outdated or corrupted drivers. A device may also receive a Code 10 error if a driver generates an error that Device Manager doesn't understand. In other words, a Code 10 error can sometimes be a very generic message indicating some kind of unspecified driver or hardware problem. Error Code 10 Troubleshooting 1.Restart your computer if you haven't done so already. There is always the chance that the error Code 10 you're seeing on a device was caused by some temporary problem in Device Manager or with the hardware. If so, a reboot might fix the Code 10 error.
2.Did you install a device or make a change in Device Manager just before the Code 10 error appeared? If so, it's very possible that the change you made caused the Code 10 error. Undo the change if you can, restart your PC, and then check again for the Code 10 error. Depending on the changes you made, some solutions might include: •Remove or reconfigure the newly installed device. •Roll back the driver to a version prior to your update. •Use System Restore to undo recent Device Manager related changes. 3.Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 10 error. Important: If a USB device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.
HI A Code 10 error is generated whenDevice Manager can't start the hardwaredevice, a situation usually caused byoutdated or corrupted driver A device mayalso receive a Code 10error if a driver generates an error that Device Managerdoesn't understand. Inother words, a Code 10 error can sometimes be a verygeneric message indicatingsome kind of unspecified driver or hardware problem.Uninstalling and then reinstalling the drivers for the device is alikelysolution to a Code 10 error. If reinstalling driver is not working than try torollback the driveror restore the system on previous date.. regards sandy fixya
HI A Code 10 error is generated when Device Manager can't start the hardwaredevice, a situation usually caused by outdated or corrupted driver A device mayalso receive a Code 10error if a driver generates an error that Device Managerdoesn't understand. Another words, a Code 10 error can sometimes be a verygeneric message indicating some kind of unspecified driver or hardware problem.Uninstalling and then reinstalling the drivers for the device is likelysolution to a Code 10 error. If reinstalling driver is not working than try torollback the driver or restore the system on previous date.. regards sandy fixya
An error code 10 error occurs when Device Manager can’t start a hardware device. This error is usually caused by corrupted or outdated drivers, so most often the solution is very easy.
The first solution to to restart your machine. Some error messages can be caused by a temporary problem.
Next, did you just install a new device or Windows update? If you did, this might have caused the problem. Either roll back the driver you installed, or use the System Restore to undo recent Device Manager changes.
The most common fix for a Code 10 error is to uninstall and reinstall your device drivers. If it is a USB device device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall.
You might also try to update the drivers for your device, if a more current version is available.
You can run an update for the Windows Service Pack. There might be a patch available which will solve your error.
If none of the above solved your problem, you should take out your DVD drive and test it in another laptop, if possible, or connect it to a desktop computer using a converter.
If all of the above solutions don’t fix it, you might need to replace your DVD drive.
To update the DVD drivers, you have to search your computer manufacturer's website for the drivers. However, here's an easy way: Use this driver scanning tool, which scans your computer for the needed drivers. It has an option to automatically retrieve them for you.
You can download this free tool from here, or directly from this link.
After you have downloaded the above file, double-click on it and follow the simple steps to install it. Then, when it asks if you want to run it, just answer yes. This is easier than manually searching, downloading and installing the drivers.Hope that helps. Regards, Raspal
For Windows XP Driver Files and How-to Resources, visit XPDrivers.
If you connected the DVD Drive to the Computer using USB cable then perform these steps to resolve the issue.
The easiest way to solve a USB error code 10 in Windows Operating System is to follow the steps below to remove and reinstall all USB controllers.
A. Click on Start B. Right Click on My Computer, click on Properties C.Click on the Hardware tab D. Click the Device Manager button. E. Expand Universal Serial Bus controllers section. F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. G. Restart the computer, and allow the computer to reinstall the USB controllers. H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.
The solution for a Code 10 error is always to unplug the mp3 player from the computer, uninstall all software related to the hardware (in this case, uninstall all Sansa-related software), restart your computer, reinstall all software from the installation CD (you can also get it from Sandisk's website if you have lost the CD), restart the computer one more time, and THEN replug the mp3 player.
There MIGHT be an easier way - you can try running the Sansa Recovery Tool - but Code 10 is almost universally an uninstall/reinstall situation.
Double-click the type of device that you want to uninstall.
Right-click the specific device you want, and then click Uninstall. You can also double-click the device, and then on the Driver tab, click Uninstall.
In the Confirm Device Removal page, select Delete the driver software for this device if you also want to remove the device driver package from the driver store. . The Delete the driver software for this device
option removes the package from the driver store. It does not remove
the currently installed driver for any other operational devices that
use the same driver. If you remove the driver from the store, and the
device is connected to the computer again, Windows must search for a
copy of the driver package in the standard search locations, including
possibly prompting the user for media. This option is the equivalent of
running the command: pnputil -d -f <package.inf>. For more information, see Remove a Driver Package from the Driver Store.
Click OK to complete the uninstall process.
When the uninstall process is complete, unplug the device from the computer. If
you are prompted to restart the computer, the removal is not completed
and the device might continue to function until the computer is
Reinstall a Plug and Play device
a device only if it is working improperly or it has stopped working
altogether. Before you reinstall a device, try to restart your computer
and check the device to determine whether it is functioning properly.
If it is not, try reinstalling the device.
To reinstall a Plug and Play device