Question about Emerson MW8625W Microwave Oven

1 Answer

How to use the automatic defrost

Microwave oven model JES738WJ02

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Emerson Master
  • 9,098 Answers

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 24, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

GE JES738WJ02 not heating it runs but with loud buzzing noise, turntable turns, light is on -no heat

could be the door switch or any number of other things . take it in for repairs or buy a new one

Jul 12, 2015 | GE Microwave Ovens

1 Answer

Problem with GE microwave-JES738WJ02

The problem is one or two door switches are malfunctioning or the keypad control board has failed.

Apr 23, 2012 | GE Microwave Ovens

1 Answer

Ge 2006-jes738wj02 -the microoven is not running

The problem is one or two door switches are malfunctioning, or the keypad control board is not working properly.

Apr 23, 2012 | GE Microwave Ovens

1 Answer

Hi I have GE Microwave (model no JES738WJ02) which has suddenly stopped working from yester day ... the problem is when I am starting it,the inside light gets on and the inside dish is rotating properly...

The easiest way to fix a problem at m.w. ovens is to check out if the 220V (Europe) volts feeds the transformer. You must remove the cover, put a glass of water inside the oven, turn on for 3 minutes and measure the tension that come to transformer.
Don't try to measure the transformer output, the tension is very high ~2400V !!!
If at the transformer input there are the 220V (Europe) but the oven still don't heat, the magnetron (m.w. generator) is burned out and must be changed.

Nov 14, 2017 | GE Microwave Ovens

1 Answer

Need manual for ge jes738wj02 microwave oven.

Go to and enter your model number under the "Manuals" link. Your owner's manual is listed in .pdf format and can be downloaded or printed for FREE. For your convenience, here's a direct link:

If you require additional assistance, please post back and let me know. I hope you find this information helpful.

Oct 06, 2010 | General Electric Microwave Oven

2 Answers

How many watts is my microwave model JES738WJ02

Looking at page 11 of the owner's manual, it says 700 watts.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Apr 19, 2010 | GE JES738 Microwave Oven

2 Answers

I have a microwave and I am not sure of the wattage . The model # is JES738WJ02 And seriall # is DS991786u could you please help me find the answer to how many watts this product is. Thank you

Your microwave oven is 700 watts. Its printed on front of the owner's manual. If you no longer have an owner's manual, you can go to and download or print a copy for FREE. Just type in the model number you provided under the "Manuals" link. Your manual is listed in .pdf (Adobe) format. I hope this help you.

Feb 28, 2010 | Microwave Ovens

2 Answers

I have Microwave Oven Model JES738WJ02, Manufactured July 2007. After about less than two years of use, it died. No power. Looks like just the fuze went off. Any remedy? Any repair shop around ZIP 17042?

This appears to be a model for which GE does not offer parts or service, and which must be returned to the place of purchase if under warranty.

If it's out of warranty, you'd have to find a local servicer IF you want to put any money into it.

GE Customer Service is here. You can find your nearest GE-authorized servicer there.

I would suspect a blown fuse or the magnetron's thermal cutout / thermostat has opened.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 03, 2009 | GE Microwave Ovens

1 Answer

Microwave, model # jes738wj02

It's normal for it to rotate in either direction. It has to do with the position of the motor and the instantaneous line polarity at the time the power is engaged.

But the grinding noise may indicate a problem...

You can do a quick check. You can see and hear a video of how a turntable motor should sound when you rotate it by hand:

If yours sounds like it's grinding, etc., you may have a bad motor.

To replace it, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here:

We're happy to help and we appreciate your thoughtful rating of our answer.

May 14, 2008 | Microwave Ovens

1 Answer

I bought a ge microwave ( model JES738WJ02)SERIAL FR909449U)from walmart store in greenville north carolina little less than 3 weeks ago. this oven is getting VERY VERY HOT WHEN I HEAT SOMETHING IN IT OVER...

Go to and click on the "Service and Support" link on the left-hand side of the screen. On the next page, click on the "Contact Us" link. You have the option of using their knowledge base to see if any of the posted questions will help you. Or, you can send an email to them to address the issue and you can call them directly. If you decide to call, I would recommend the "GE Answer Center", or the "GE Warranty Management" links. Since you just purchased the item recently, they still may honor a replacement or free repair if there's something wrong with the appliance. Since you can't find your receipt, your serial number may come in handy to prove this point. The first two letters "FR" indicate that this applaince was manufactured in February of 2008 which makes it about 3 months old. Most manufacture warranties are for one year. With this information and a store number of the Wal-Mart where you purchased the item from, you shouldn't have any problems resolving this issue. I hope this information is helpful to you.

May 12, 2008 | Microwave Ovens

Not finding what you are looking for?
Emerson MW8625W Microwave Oven Logo

150 people viewed this question

Ask a Question

Usually answered in minutes!

Top Emerson Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

9098 Answers


Level 2 Expert

225 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1689 Answers

Are you an Emerson Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides