Question about Emerson MW8625W Microwave Oven

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How to use the automatic defrost

Microwave oven model JES738WJ02

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You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 24, 2008

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Posted on Jan 02, 2017

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1 Answer

GE JES738WJ02 not heating it runs but with loud buzzing noise, turntable turns, light is on -no heat


could be the door switch or any number of other things . take it in for repairs or buy a new one

Jul 12, 2015 | GE Microwave Ovens

1 Answer

Problem with GE microwave-JES738WJ02


The problem is one or two door switches are malfunctioning or the keypad control board has failed.

Apr 23, 2012 | GE Microwave Ovens

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Ge 2006-jes738wj02 -the microoven is not running


The problem is one or two door switches are malfunctioning, or the keypad control board is not working properly.

Apr 23, 2012 | GE Microwave Ovens

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Hi I have GE Microwave (model no JES738WJ02) which has suddenly stopped working from yester day ... the problem is when I am starting it,the inside light gets on and the inside dish is rotating properly...


The easiest way to fix a problem at m.w. ovens is to check out if the 220V (Europe) volts feeds the transformer. You must remove the cover, put a glass of water inside the oven, turn on for 3 minutes and measure the tension that come to transformer.
Don't try to measure the transformer output, the tension is very high ~2400V !!!
If at the transformer input there are the 220V (Europe) but the oven still don't heat, the magnetron (m.w. generator) is burned out and must be changed.

Nov 14, 2017 | GE Microwave Ovens

1 Answer

Need manual for ge jes738wj02 microwave oven.


Go to managemylife.com and enter your model number under the "Manuals" link. Your owner's manual is listed in .pdf format and can be downloaded or printed for FREE. For your convenience, here's a direct link:

http://www.managemylife.com/mmh/owner_manuals/6895/GE-Countertop-Microwave-L0521532?brand_name_search=jes738wj

If you require additional assistance, please post back and let me know. I hope you find this information helpful.

Oct 06, 2010 | General Electric Microwave Oven

2 Answers

How many watts is my microwave model JES738WJ02


Looking at page 11 of the owner's manual, it says 700 watts.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Apr 19, 2010 | GE JES738 Microwave Oven

2 Answers

I have a microwave and I am not sure of the wattage . The model # is JES738WJ02 And seriall # is DS991786u could you please help me find the answer to how many watts this product is. Thank you


Your microwave oven is 700 watts. Its printed on front of the owner's manual. If you no longer have an owner's manual, you can go to managemylife.com and download or print a copy for FREE. Just type in the model number you provided under the "Manuals" link. Your manual is listed in .pdf (Adobe) format. I hope this help you.

Feb 28, 2010 | Microwave Ovens

2 Answers

I have Microwave Oven Model JES738WJ02, Manufactured July 2007. After about less than two years of use, it died. No power. Looks like just the fuze went off. Any remedy? Any repair shop around ZIP 17042?


This appears to be a model for which GE does not offer parts or service, and which must be returned to the place of purchase if under warranty.

If it's out of warranty, you'd have to find a local servicer IF you want to put any money into it.

GE Customer Service is here. You can find your nearest GE-authorized servicer there.

I would suspect a blown fuse or the magnetron's thermal cutout / thermostat has opened.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 03, 2009 | GE Microwave Ovens

1 Answer

Microwave, model # jes738wj02


It's normal for it to rotate in either direction. It has to do with the position of the motor and the instantaneous line polarity at the time the power is engaged.

But the grinding noise may indicate a problem...

You can do a quick check. You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours sounds like it's grinding, etc., you may have a bad motor.

To replace it, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

May 14, 2008 | Microwave Ovens

1 Answer

I bought a ge microwave ( model JES738WJ02)SERIAL FR909449U)from walmart store in greenville north carolina little less than 3 weeks ago. this oven is getting VERY VERY HOT WHEN I HEAT SOMETHING IN IT OVER...


Go to geappliances.com and click on the "Service and Support" link on the left-hand side of the screen. On the next page, click on the "Contact Us" link. You have the option of using their knowledge base to see if any of the posted questions will help you. Or, you can send an email to them to address the issue and you can call them directly. If you decide to call, I would recommend the "GE Answer Center", or the "GE Warranty Management" links. Since you just purchased the item recently, they still may honor a replacement or free repair if there's something wrong with the appliance. Since you can't find your receipt, your serial number may come in handy to prove this point. The first two letters "FR" indicate that this applaince was manufactured in February of 2008 which makes it about 3 months old. Most manufacture warranties are for one year. With this information and a store number of the Wal-Mart where you purchased the item from, you shouldn't have any problems resolving this issue. I hope this information is helpful to you.

May 12, 2008 | Microwave Ovens

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