Question about Gateway FPD1960 19" Flat Panel LCD Monitor

2 Answers

IC Power 19'' LCD-Will not Power Up- No Lites.

I have the above LCD.
Mnftr= IC Power
Product # PA192D,
Model 900G,
Ser#8540MI004615
Mftr Date 9/05

Working fine this AM. I turned off the room power, which shut all equipment off. Few hours later turned it all back on, and this LCD isn’t working. The cord is good, with power thru it. I even changed cords, and outlets, in case of a freak anomaly…

Suspecting there is a power board/inverter inside that has taken a hit. How to determine problem, and decipher part replacement. Can’t find anything on this make/model… I do find 900G under other brands, but no technical data. I also do not see how to crack open the LCD. See two screws, but there’s something else keeping it glued together! Please advise! Would really like to fix this. Is a decent monitor! Well, used to be!

Thanks.
Matt
mmccoy3636@comcast.net

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  • ndemus Nov 29, 2008

    Yes, I have same problem with my FPD1960 Gateway after 2 years out'a the box! Ridiculous. Since I'm a half-arsed electronics guy, I understood the cause when I removed the power supply board for a looksee. It is bulging electrolytic capacitors ! There are 13 caps on this board, and 5 of them are bulging and slightly leaking out their tops; their capacitance drops when this occurs, thus sending current ripples downline causing mayhem / possible further ckt damage / screen blackout. (Go to Wikipedia and search "bulging capacitors" if you want to see how stunningly widespread this Taiwan mfg glitch is---disgraceful). What, no R & D? I wish I'd bought the extended warrantly. ****. Anyway, does anyone know where I can get another such pwr supply board at reasonable cost? Failing that, I suppose I'll try soldering all new (non-Taiwaneese) caps onto this friggin board. I shouldn't have to do this on a 2-years-young($300) product. If Gateway/Samsung had any integrity, they'd offer some kind of pro-rate or board replacement for their customers.

  • ndemus Nov 29, 2008

    Just thought I'd mention that you can open the FPD1960 Flat Panel case (after removing power cord and the 2 screws) by gently but forcefully prying along (inching along) the bottom and two sides. Use a very stiff plastic utensil of some kind, or maybe a heavily taped screwdriver. You won't damage the screen, but if not careful, you'll might muck-up the plastic housing where it shows. Again, its is a tight fit, so some force is required. If you're not aware of the hazard of line voltage, then DO NOT power it up with the case open.

  • Anonymous May 22, 2009

    I have the same issue, but I replaced all the caps on the power board. None of them looked bad, but I replaced all of them anyway.

    When I apply a signal the screen displays for a second then blanks.

    Any other thoughts?

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This is a follow up to my last submission about my discovery of bad caps on the FPD1960 LCD flat screen Gateway 19" computer monitor. To recap: After two and a half years of excellent graphics quality, my monitor suddenly went blackout. After pushing the power-on button, the screen would come on for 1-second, then go black. Repeat, again and again, same result; comes on for 1 second then blackout. THE REPAIR: After carefully but forcefully prying open the case, I unscrewed and unplugged then removed the screen and set it aside, then unscrewed and removed the power supply board. Sure as shootin, bulging (and slightly leaking) capacitors were immdiately apparant on this board. That other fella's submission was right on target. Search Wikipedia for "bulging capacitors" to get the inside scoop on this widespread problem. Major manufacturers are well aware of this issue, but fortunately for them it occurs some 2-years out'a the box, and after the warranty expires. This is one time I wish I'd bought the extended warranty! Anyway, I finally got my 5 caps from Ebay in the mail today. Specifically, they are 470uF 25volt 105-degree (use only 105's because some are right near a power transister heat sink---so I'll bet they get mighty friggin hot. After carefully replacing the old caps with the new (you'll need a solder ****** along with your solder iron), I reassembled, powered-up, and began to thoroughly enjoy the fruits of my labor. It's working like new once again. THE CAPS ON THE POWER SUPPLY BOARD ARE DEFECTIVE.

Posted on Dec 08, 2008

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Gateway Monitor FPD1960 TFT LCD Issues

To All:

This is a conversation that I had with a Gateway Customer Technical Support person:

Incident in progress
You are in a Live Automation incident with GWSI1173.
GWSI1173 joined the incident.

GWSI1173 says:
Welcome to Gateway Chat. My name and badge number are GWSI1173. I am looking at your account and the information you submitted. I will begin troubleshooting with you in just a moment.
GWSI1173 says:
Thank you for being online. I appreciate your patience. <br>
Customer says:
No problem
GWSI1173 says:
May I confirm that the serial number of your Gateway product is “omitted”<br>
Customer says:
That's correct.
GWSI1173 says:
Thank you for confirming. <br>
GWSI1173 says:
Customer ,the serial number you have entered is either incorrect or the asset is out of warranty. Confirm the Serial number to ensure it is accurate. <br>
Customer says:
This is actually the second monitor that has been replaced by Gateway...with the same problem.
GWSI1173 says:
May I know the purchase location and the country of purchase?<br>
Customer says:
It is probably out of warranty...however, I am looking into know issues so that I can get this fixed.
GWSI1173 says:
Thank you for the verification.<br>
Customer says:
This is a FPD1960 TFT LCD Color Monitor shuts off after short period of time because of some power issue with capacitors....I want to know the fix please.
GWSI1173 says:
Okay
GWSI1173 says:
How long you are facing this issue?<br>
Customer says:
Two years but I have dealt with this forever and could never get an answer previously. I am able to use the monitor for an undetermined period of time but then shuts off. I am in IT so please understand that this is not a pc hibernate or standby issue.
GWSI1173 says:
Please check connecting the monitor with a different capacitor and let me know whether you are facing the same issue.
Customer says:
What are you talking about...not power supply...capacitor which is housed on the board and would need to be soldered!
Customer says:
I have read many blogs and your product is being experienced by hundreds of people...this must be some type of known issue documented on a white paper or document somewhere???
GWSI1173 says:
May I know when you buy this new monitor?
Customer says:
This monitor was replaced by Gateway at Best Buy after the previous monitor was determined defective...approximately late 2006.
GWSI1173 says:
In this case, kindly contact a local technician to fix this issue.
GWSI1173 says:
Customer , I am really sorry for the inconvenience.
Customer says:
Come on....you can't tell me what the known issue is with this product? Let me speak to management to resolve this....
GWSI1173 says:
Customer, I do understand your concern. However, my scope of support is limited for an out of warranty customer. Please contact a local technician to fix this issue. And my supervisor also will give you the same option for this case which I have given you.
Customer says:
I have saved our conversation and will post to as many blogs as possible so that others will know the extent of Gateways support even after warranty. This is completely unacceptable and I will make sure that every knows about this.
Customer says:
Can you at least point me to the link on Gateways website to find out the issue or troubleshoot known issues?
GWSI1173 says:
Please contact a local technician to fix this issue.
GWSI1173 says:
Thank you for using eMachines Live Chat. Have a great day.
Customer says: Really?

Posted on Dec 24, 2009

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