Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune Hold Button broke

I had my Zune on hold and a song i didnt like came up , so i tried to take it off hold and it wouldnt turn off the hold, then when i got home i noticed the hold butten was loose, not falling out loose, but it would just slide acrorss the little part instead of clicking....i can connect it and all but its as if its still on hold, it shows the small lock symbol on the bottom right of the screen...if i cnt fix it, where can i send it to get it fixed?

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  • Anonymous Jan 12, 2009

    The same thing has happened with my Zune. I can't seem to figure it out.

  • Anonymous Jan 18, 2009

    i haveeeethee sameeeeeeee

  • Anonymous Jan 27, 2009

    i have the same problem!



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Step 1 thru 4. Picture 4 shows where the Hold switch is right below the top arrow on the left hand side. Look see if it is broke. If not, re-assemble vewy vewy kehfewy.
These folks also do repairs.

*** I do NOT recommend or endorse that website! It just looks like they are more on the ball than Msoft.

Posted on Mar 11, 2009


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