Question about Epson Stylus Photo 1290 InkJet Printer

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Ink cartridges come off carriage

Hey prob with my epsom 1290 a3 printer. I was trying to free a complete jam of paper and nothing was moving so I had to push the ink cartridge carriage out of the way.Now it appears to have lost its tracking on one side and isnt clipped down like the other side is.... Is it completely beyond hope??? Help, please! Constant red light on front....

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I'm not too familiar with the 12xx family of printers, but sounds to me like you have broken the print head track arm. Look carefully at the side that has come off the track. The traditional Epson print head design is to have the top track arm as part of the print head, and the bottom track arm as part of the print head carrier. The print head and carrier clip together thus providing a closed arm over the track rail. The key question is, have you merely unclipped the print head and carrier? If so all you need to do is position the upper and lower jaws over the track and push the print head and carrier parts together until they click. Alternatively, is a lower or upper jaw missing? In which case, one or other is broken - disaster I'm afraid.

Remember, I'm talking about generic Epson design of the 1290 vintage. I have the 1290 service manual, which is of the usual Epson rubbishy standard, but it's not the same as having actually dismantled one, which I haven't. However, if you look carefully at the side of the print head that's come off the track rail, you should be able to spot if anything is missing i.e. broken off.

Posted on Feb 01, 2009


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Check the all-in-one product for paper jams and reset the paper feed motors.
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Ink carriage jammed

Well, I'm not too happy that the only response I got was solicitation for the Premium Assistance Plan.

Figuring that the printer had pretty much died, I allowed my husband, Mr. Fix-It, to give it a try. He simply pushed up on the front end of the ink carrier and slid it into the opening. This allowed him to get at the cartridges and push gently down on the new cartridge I'd installed. It had not been seated completely. Works fine now.

I'd be curious to know why I found a huge ink spot under the printer. It has probably been there for quite some time, as I usually just dust around things rather than move them.

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