I am assuming you have the smartphone and if that is the case make sure you are using the charger given when purchased (believe it or not it makes all the difference). I have also ran into a case where my phone would not charge on a particular charger UNLESS I turned on the phone...Try doing so while plugged into the charger... Otherwise you have shorted your charger, could be by leaving it plugged in when not using, but will need to get a new one...
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