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Posted on May 09, 2012
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Hp pavilion dv4-1225dx wont read discs

Ok, I have a dvd drive that wont read discs of any kind. Blank discs, music, dvd's and even software. According to HP, it has SATA and not ATA but when I go to Device Manager, it says my Dvd Drive is ATA. It trys to read the discs but nothing even happens other then my computer gets hot. Does anyone have any idea what is going on or what I should do? (Please, no silly or goofy remarks or answers)

  • 2 more comments 
  • mrmb2003 May 09, 2012

    my drive is LightScribe SuperMulti 8X DVD+/-R/RW with Double Layer Support.

  • mrmb2003 May 10, 2012

    It is also a SATA dvd drive. It acts like it is reading or trying to read but nothing ever pops up and if I double click on the drive to open it, it tells me to insert a disc when there is a disc in it.

  • mrmb2003 May 10, 2012

    There is no cd that came with it. It came from HP not the store. Populate? How do you do that? I didn't have this issue until my Husband put Windows 7 on it. Could that be the issue?

  • mrmb2003 May 13, 2012

    I ended up buying and putting in a new dvd drive. That fixed it!

×

1 Answer

John A. Crowder

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  • Master 470 Answers
  • Posted on May 10, 2012
 John A. Crowder
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Insert the DVD burner software that comes with your SATA burner. This will have the driver or go to Windows Updates and see if the driver software is there for you to download. The problem could be a region set or it is not populated.
I have had to set my region setting to 1 which is the US then populate it. And make sure the right driver was installed for my device if you do not have the driver disc or files go to hp.com and download it from the support and drivers section of the manufacturers web site it will be there. Make sure that you have the right info typed in when hunting drivers.
If it is a third party addition you can also get the driver files from Lightscribe they will also have the drivers that is about all you do. John

  •  John A. Crowder
    John A. Crowder May 11, 2012

    Sorry it took me so long to reply been really busy with questions. Populate the drive means just see if it will read and pick up the information for the device. If you have a code 32 it means the driver is not installed for it. Seems to me that since Win 7 went on the machine if you go to Windows updates which is standard with new software installs to get offered drivers I bet the driver or files will be in the update section you can go to Windows updates and see by clicking on the start menu go to Windows updates then select Check for Updates. See if anything shows for a DVD or CD rom driver. It may be an old player so Win 7 may not support it. That is when you go to the manufacturers web page and click on Win 7 updated software for your devices. If that does not solve this go to Microsoft's Fix It for You it analyzes your computer and installs or refers you to the place to get the driver files.

    I had a sticky situation myself and used the Fix it for me software from Microsoft and I got a driver that was hard to find on my own given to me and repaired now. Yes Win 7 may have something to do with the old driver for the DVD player not to work it is not serious you should be able to find updated versions for your devices.

    I hope that clarifies some things for you. John

  •  John A. Crowder
    John A. Crowder May 11, 2012

    Copy and paste this link in a browser of your choosing and follow the instructions to the letter and see if it solves your issues. John
    http://www.lightscribe.com/downloadsecti...

×

3 Related Answers

Anonymous

  • 101 Answers
  • Posted on Dec 31, 2008

SOURCE: download driver software for PIONEER DVD-RW DVR-K17LF ATA Device

It is not an uncommon problem. The solution is here:)

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

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Anonymous

  • 1 Answer
  • Posted on May 29, 2009

SOURCE: hp Pavilion dv6000's dvd-rw won't work

You do need to take out the high and low filter in the string in the registry. Also remove the same filters w/ a .bak extension. I own a large computer business and we see this almost daily in XP and up.

Anonymous

  • 366 Answers
  • Posted on Dec 02, 2009

SOURCE: Drive needed for my dvd drive(Slimtype DVD A DS8A1H ATA Device)

Here is a link to all your drivers you can try reinstalling it from here, click here for page. hope this helps

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0helpful
2answers

Blue Ray not working

One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837
0helpful
1answer

Cd's appear to burn but do not play

change your burn software and file formats /if there are music files/
0helpful
1answer

I get a tracking error code when trying to write to a CD. I don't have the code number with me, but it ends with 1h. The program I'm using is Cakewalk Pyro and I'm converting a tape to a CD. ...

so what CD??? CD-R recordable, CD-RW?
No PC stated. NO OS stated ,wow.
just DC3000 and some kind of VHS tape?
My guess bad media. (CD-r)
or the drive it self is bad.
or as all XP are , virus infected,




the spec says
Transfer, edit and burn home videos with this all-in-one external HP DVD movie writer. The built-in analog video capture lets you quickly and easily transfer home video directly from tape to DVD via your camcorder or VCR, while the included suite of software lets you add special effects, music and more to video and photos. Also great for creating music CDs, it writes and reads CD-R and CD-RW discs in addition to DVD-R and DVD-RW discs. Includes software CD, electronic user's guide, USB cable, composite video/audio cable, 1 blank DVD-RW disc and 1 blank DVD-R 4x hi-speed disc. Requires a PC with Microsoft Windows XP or 2000 Professional SP2 and USB connectivity.
0helpful
1answer

Will not recognize a blank cd or dvd inserted into the e drive. will read a data disc inserted into the same drive.

Hello
Are you using windows media player or roxio or any burning software?
You will need burning software for blank disc to be recognized.

Hope this helps.
2helpful
1answer

FILE SYSTEM RAW in cd properties and cant access blank cds,dvds

A blank disc is RAW until something is burn to it the burning program will format it to cdfs.
0helpful
1answer

Dvd 740b not reading blank discs to burn on

NO PC stated dang. laptop or desk?
internal DVD drive or external HP solds all 3.
NO OS stated. windows? Windows what>?????
no real DVD partnumber stated only the usless
front bezel number 740.
if yours is marked 2001,, its going to be a big problem. 9 years past HP support.
and all old drive are weak now or scratched optics.
and drives that old were even full of bugs then
(we an link you to 10,000 pages showing that)

why not upgrade it.?
get a new drive and new fresher OS.
windows 10
and a nice new blu-ray burner.
and move on.
or if this rig (PC)
is 2001 why not go to GOODWILL
and buy a 2010 PC< for like $25
and i bet it works 10x better.
1helpful
1answer

CD drive wont read blank or music CDs

It sounds like the drive is ready for replacement. It may be that the laser lens is dirty so the drive never detects a disc, or it's gotten too weak from age and use. Replacement drives are very cheap, so the best thing to do is replace the drive. You can get a DVD burner now at Newegg (www.newegg.com) for $25.99.
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1answer

Burnt songs and they wont play in my car???

im assuming you have a dvd player in your car as opposed to a regular cd player

you need to look in the manual of your car stereo and see what kind of discs it can read... there are dvd+r, dvd-r, dvd-wr, dvd-ram, dvd-r (dual layer), etc, etc....

make sure your using the correct format disc and also make sure when you burn the music that your burning them in a file format compatible with your stereo (wmv, mp3, etc) check the manual
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1answer

Blank dvd not readable

Do you have software capable of writing to a DVD?
Its no good having a drive that can read a DVD - that is all it can do without software. I suspect that is why it is chucking your disc out!

If you have no software then look on the net for some free stuff - plenty about, or buy Nero
0helpful
1answer

LG HL-DT-ST DVDRAM T10N ATA DRIVE

Various issues can cause drives to occasionally balk at writing optical discs. These run the gamut of physical, hardware, and software troubles.

Inappropriate or dirty media may be to blame. Make sure to match the type of recordable disc to the drive, and check each disc for fingerprints or other contaminants. If a disc is dirty, wipe it with a clean, soft cloth in a straight line from the center hole outward. Try a quality optical drive cleaning disc if you suspect dust contamination on the drive’s laser lens.

Some discs don’t perform well with certain drives, even within their rated speeds. Try recording at a slower speed and then with a different brand of disc. Also, on PCs, verify that the temporary file storage area on the hard drive used by the burning software has enough free, defragmented space. Allocate at least 5GB for a DVD (9GB for a double-layer [DL] disc) and about 1GB for CD burning.
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